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Yotpo

Be the marketer you can be

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
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  • API Changelog
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Site reviews

Anonymous user
Niko D.🇺🇸
MAY 29, 2024
5 out of 5 stars

Great customer service

Marie has been helping me with an order for the past few months and patiently has assisted the entire way! just processed a very large order for a reno and happy marie was my representative to make everything as easy as possible!

Anonymous user
Niko D.🇺🇸
5 out of 5 stars

Great customer service

Marie has been helping me with an order for the past few months and patiently has assisted the entire way! just processed a very large order for a reno and happy marie was my representative to make everything as easy as possible!

MAY 29, 2024
Anonymous user
Allison B.🇺🇸
MAY 28, 2024
5 out of 5 stars

Great Service

I received my chair quickly and was very happy with the quality. The chair was missing two bolts and after calling the customer service number, Courtney had the issue resolved in under 5 minutes! Super impressive customer service!

Anonymous user
Allison B.🇺🇸
5 out of 5 stars

Great Service

I received my chair quickly and was very happy with the quality. The chair was missing two bolts and after calling the customer service number, Courtney had the issue resolved in under 5 minutes! Super impressive customer service!

MAY 28, 2024
Anonymous user
Lili🇨🇦
MAY 21, 2024
5 out of 5 stars

Great customer service

I am in Canada and had to call a few times, asking questions and to make my order. Everyone was kind and beyond helpful I first talked to a women who’s name slipped my mind, but also spoke with Marie, who was kind and answered all of my questions. She was friendly and I enjoyed the experience! Looking forward to getting my chairs!! Thanks for all the help!

Anonymous user
Lili🇨🇦
5 out of 5 stars

Great customer service

I am in Canada and had to call a few times, asking questions and to make my order. Everyone was kind and beyond helpful I first talked to a women who’s name slipped my mind, but also spoke with Marie, who was kind and answered all of my questions. She was friendly and I enjoyed the experience! Looking forward to getting my chairs!! Thanks for all the help!

MAY 21, 2024
Anonymous user
Melissa🇺🇸
MAY 9, 2024
5 out of 5 stars

So friendly and helpful on the phone

I spoke with Angie after my limited tech ability left me unable to create an order online. She easily took my information and I’m excited to get my new salon equipment! Thanks Angie for your kind help and friendly voice.

Anonymous user
Melissa🇺🇸
5 out of 5 stars

So friendly and helpful on the phone

I spoke with Angie after my limited tech ability left me unable to create an order online. She easily took my information and I’m excited to get my new salon equipment! Thanks Angie for your kind help and friendly voice.

MAY 9, 2024
Anonymous user
Linda M.🇺🇸
MAY 9, 2024
5 out of 5 stars

Customer service. Courtney

We recently had an issue with the hydraulic base on a chair we purchased less than a year ago. Courtney was very courteous, informative and helpful in resolving this issue promptly. Thank you Courtney !!

Anonymous user
Linda M.🇺🇸
5 out of 5 stars

Customer service. Courtney

We recently had an issue with the hydraulic base on a chair we purchased less than a year ago. Courtney was very courteous, informative and helpful in resolving this issue promptly. Thank you Courtney !!

MAY 9, 2024
Anonymous user
Ashley🇺🇸
APR 22, 2024
5 out of 5 stars

Replacement

I had called and let them know my hydrological had gone out on my chair. Mark was quick and easy to work with. I sent him videos and pictures. He told me soon that I was approved and sent all the info and tracking for replacement. Thank you.

Anonymous user
Ashley🇺🇸
5 out of 5 stars

Replacement

I had called and let them know my hydrological had gone out on my chair. Mark was quick and easy to work with. I sent him videos and pictures. He told me soon that I was approved and sent all the info and tracking for replacement. Thank you.

APR 22, 2024
Anonymous user
Perris🇺🇸
MAR 27, 2024
5 out of 5 stars

Excellent salesperson

Macey Bridwell was an outstanding salesperson! She provided excellent assistance, offering valuable suggestions and patiently helping me select the items I needed for my salon. Her expertise truly aided me in making informed decisions. I highly recommend her to anyone in need of top-notch service. She deserves five stars in my book!

Anonymous user
Perris🇺🇸
5 out of 5 stars

Excellent salesperson

Macey Bridwell was an outstanding salesperson! She provided excellent assistance, offering valuable suggestions and patiently helping me select the items I needed for my salon. Her expertise truly aided me in making informed decisions. I highly recommend her to anyone in need of top-notch service. She deserves five stars in my book!

MAR 27, 2024
Anonymous user
Perris H.🇺🇸
MAR 27, 2024
5 out of 5 stars

Salon owner

Macey Bridwell that works at minerva was an outstanding salesperson! She provided excellent assistance, offering valuable suggestions and patiently helping me select the items I needed for my salon. Her expertise truly aided me in making informed decisions. I highly recommend her to anyone in need of top-notch service. She deserves five stars in my book!

Anonymous user
Perris H.🇺🇸
5 out of 5 stars

Salon owner

Macey Bridwell that works at minerva was an outstanding salesperson! She provided excellent assistance, offering valuable suggestions and patiently helping me select the items I needed for my salon. Her expertise truly aided me in making informed decisions. I highly recommend her to anyone in need of top-notch service. She deserves five stars in my book!

MAR 27, 2024
Anonymous user
Angie L.🇺🇸
MAR 27, 2024
5 out of 5 stars

Service then Product

I give Marie who was so helpful over the phone 5 stars. I give the product 4 stars only because I was not informed the material would stain with color products. Expense but so beautiful and had no clue they would stain so after it was too late we ordered to clear covers to protect the rest of them. Over all the service was outstanding and the product beautiful.

Anonymous user
Angie L.🇺🇸
5 out of 5 stars

Service then Product

I give Marie who was so helpful over the phone 5 stars. I give the product 4 stars only because I was not informed the material would stain with color products. Expense but so beautiful and had no clue they would stain so after it was too late we ordered to clear covers to protect the rest of them. Over all the service was outstanding and the product beautiful.

MAR 27, 2024
Anonymous user
Nicole B.🇺🇸
MAR 22, 2024
5 out of 5 stars

Furnishing my Suite

I am furnishing my new hair salon suite and was anxious to place this order! This was a big deal for me. I spoke on the phone with Marie and she made ordering so easy. We talked about everything from products to delivery. She helped me understand exactly how everything works. I can’t wait to receive my order and see it all In person

Anonymous user
Nicole B.🇺🇸
5 out of 5 stars

Furnishing my Suite

I am furnishing my new hair salon suite and was anxious to place this order! This was a big deal for me. I spoke on the phone with Marie and she made ordering so easy. We talked about everything from products to delivery. She helped me understand exactly how everything works. I can’t wait to receive my order and see it all In person

MAR 22, 2024
Anonymous user
Sasha🇺🇸
MAR 13, 2024
5 out of 5 stars

Love them

I always shop Minerva for all of my salons equipment. Their return policies, customer service, and quality am have always been amazing. This time I spoke with Marie Sceviour and she was wonderful.

Anonymous user
Sasha🇺🇸
5 out of 5 stars

Love them

I always shop Minerva for all of my salons equipment. Their return policies, customer service, and quality am have always been amazing. This time I spoke with Marie Sceviour and she was wonderful.

MAR 13, 2024
Anonymous user
Jana🇺🇸
MAR 4, 2024
5 out of 5 stars

Verified buyer

Beautiful furniture, quality products

Anonymous user
Jana🇺🇸
5 out of 5 stars

Verified buyer

Beautiful furniture, quality products

MAR 4, 2024
Anonymous user
Sara🇺🇸
FEB 15, 2024
5 out of 5 stars

Salon Suite

Marie Sceviour was wonderful to work with. I was able to get everything ordered easily with her help. It’s so refreshing to receive such great customer service in todays world, she’s a gem and I recommend 100%

Anonymous user
Sara🇺🇸
5 out of 5 stars

Salon Suite

Marie Sceviour was wonderful to work with. I was able to get everything ordered easily with her help. It’s so refreshing to receive such great customer service in todays world, she’s a gem and I recommend 100%

FEB 15, 2024
Anonymous user
Jesus r.🇺🇸
FEB 7, 2024
5 out of 5 stars

ABOVE AND BEYOND CUSTOMER SERVICE

As someone who’s just opening up their first salon, Brandon has not only met my expectations but has made this new Journey of mine so much easier! The entire process was so easy! If you’re looking into purchasing Salon Equipment or have any questions, Brandon is your guy! Thank you so much for everything! I’ll be a returning customer for sure!

Anonymous user
Jesus r.🇺🇸
5 out of 5 stars

ABOVE AND BEYOND CUSTOMER SERVICE

As someone who’s just opening up their first salon, Brandon has not only met my expectations but has made this new Journey of mine so much easier! The entire process was so easy! If you’re looking into purchasing Salon Equipment or have any questions, Brandon is your guy! Thank you so much for everything! I’ll be a returning customer for sure!

FEB 7, 2024
Anonymous user
Alexandra D.🇺🇸
JAN 31, 2024
5 out of 5 stars

Great customer service

I purchased a high frequency machine that unfortunately needed replacing. I contacted the company and my representative Arieanna was wonderfully prompt and helpful in sorting out the issue. My new one arrived today and is in perfect working order. I am so happy to own one of these machines. Thank you!

Anonymous user
Alexandra D.🇺🇸
5 out of 5 stars

Great customer service

I purchased a high frequency machine that unfortunately needed replacing. I contacted the company and my representative Arieanna was wonderfully prompt and helpful in sorting out the issue. My new one arrived today and is in perfect working order. I am so happy to own one of these machines. Thank you!

JAN 31, 2024
Anonymous user
Shatyra M.🇺🇸
JAN 25, 2024
5 out of 5 stars

Excellent Customer Service

I ordered a massage/esthetician bed from Minerva about one month ago. When it arrived, there was some minor cosmetic damage to the table from the manufacturer. Emily at Minerva was able to rectify the situation immediately. She went above and beyond to fix the issue. I wish she could fix the delivery people though. lol! Based on the great customer service experience with Emily, I’ll order from Minerva again in the near future

Anonymous user
Shatyra M.🇺🇸
5 out of 5 stars

Excellent Customer Service

I ordered a massage/esthetician bed from Minerva about one month ago. When it arrived, there was some minor cosmetic damage to the table from the manufacturer. Emily at Minerva was able to rectify the situation immediately. She went above and beyond to fix the issue. I wish she could fix the delivery people though. lol! Based on the great customer service experience with Emily, I’ll order from Minerva again in the near future

JAN 25, 2024
Anonymous user
Masayuki🇺🇸
JAN 25, 2024
5 out of 5 stars

Great customer service and products!

I want to personally thank Alisa and Rachel for assisting me in my order for a new Makara Electric Shampoo Bowl and styling chair. I like how any of the sales reps can help me and I felt taken care of everyone. Super fast and quick to get a quote and everyone has great product knowledge of all the beauty products which is refreshing. I look forward to receiving my products. Highly recommend anyone to purchase from the Minerva sales and customer service team!

Anonymous user
Masayuki🇺🇸
5 out of 5 stars

Great customer service and products!

I want to personally thank Alisa and Rachel for assisting me in my order for a new Makara Electric Shampoo Bowl and styling chair. I like how any of the sales reps can help me and I felt taken care of everyone. Super fast and quick to get a quote and everyone has great product knowledge of all the beauty products which is refreshing. I look forward to receiving my products. Highly recommend anyone to purchase from the Minerva sales and customer service team!

JAN 25, 2024
Anonymous user
Tribeca S.🇺🇸
JAN 16, 2024
5 out of 5 stars

Great buying experience

I purchased new stations and reception desk for my salon. I couldn’t be happier with the service and quality of the pieces I received. Shipping was fast, there were some very minor cosmetic issues but Arieanna resolved it quickly. I highly recommend Minerva for all your salon needs.

Anonymous user
Tribeca S.🇺🇸
5 out of 5 stars

Great buying experience

I purchased new stations and reception desk for my salon. I couldn’t be happier with the service and quality of the pieces I received. Shipping was fast, there were some very minor cosmetic issues but Arieanna resolved it quickly. I highly recommend Minerva for all your salon needs.

JAN 16, 2024
Anonymous user
Amy🇺🇸
JAN 8, 2024
4 out of 5 stars

Trouble with a new salon chair

I’d ordered a new salon chair with an electrical base. The seat plate didn’t line up with the bracket. Total pain, however the lady I was working with did try her best to help me. After sending photos and video of it not alining up she was able to send me a universal bracket. Should receive this soon, I’m definitely ready to have this beautiful chair in my salon. Thanks, Arieanna.

Anonymous user
Amy🇺🇸
4 out of 5 stars

Trouble with a new salon chair

I’d ordered a new salon chair with an electrical base. The seat plate didn’t line up with the bracket. Total pain, however the lady I was working with did try her best to help me. After sending photos and video of it not alining up she was able to send me a universal bracket. Should receive this soon, I’m definitely ready to have this beautiful chair in my salon. Thanks, Arieanna.

JAN 8, 2024
Anonymous user
Jason🇺🇸
JAN 5, 2024
5 out of 5 stars

Great service, quality and prices

My experience with Minerva has been great. Their service is excellent (thanks Alisa!), the quality and durability of the furniture is great and their prices can't be beaten.

Anonymous user
Jason🇺🇸
5 out of 5 stars

Great service, quality and prices

My experience with Minerva has been great. Their service is excellent (thanks Alisa!), the quality and durability of the furniture is great and their prices can't be beaten.

JAN 5, 2024
12345
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Magento 2

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4.6|10628 Reviews
Visit online store
Magento 2 logo

Magento 2

No description available

4.6|10628 Reviews
Visit online store
4.6
4.6 out of 5 stars
Based on 10628 reviews
5
8316
4
1142
3
706
Ratings distribution data table
StarsCount
58316
41142
3706
2189
1275
Total10628
2
189
1
275

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