Site reviews
Great customer service
Marie has been helping me with an order for the past few months and patiently has assisted the entire way! just processed a very large order for a reno and happy marie was my representative to make everything as easy as possible!
Great customer service
Marie has been helping me with an order for the past few months and patiently has assisted the entire way! just processed a very large order for a reno and happy marie was my representative to make everything as easy as possible!
Great Service
I received my chair quickly and was very happy with the quality. The chair was missing two bolts and after calling the customer service number, Courtney had the issue resolved in under 5 minutes! Super impressive customer service!
Great Service
I received my chair quickly and was very happy with the quality. The chair was missing two bolts and after calling the customer service number, Courtney had the issue resolved in under 5 minutes! Super impressive customer service!
Great customer service
I am in Canada and had to call a few times, asking questions and to make my order. Everyone was kind and beyond helpful I first talked to a women who’s name slipped my mind, but also spoke with Marie, who was kind and answered all of my questions. She was friendly and I enjoyed the experience! Looking forward to getting my chairs!! Thanks for all the help!
Great customer service
I am in Canada and had to call a few times, asking questions and to make my order. Everyone was kind and beyond helpful I first talked to a women who’s name slipped my mind, but also spoke with Marie, who was kind and answered all of my questions. She was friendly and I enjoyed the experience! Looking forward to getting my chairs!! Thanks for all the help!
So friendly and helpful on the phone
I spoke with Angie after my limited tech ability left me unable to create an order online. She easily took my information and I’m excited to get my new salon equipment! Thanks Angie for your kind help and friendly voice.
So friendly and helpful on the phone
I spoke with Angie after my limited tech ability left me unable to create an order online. She easily took my information and I’m excited to get my new salon equipment! Thanks Angie for your kind help and friendly voice.
Customer service. Courtney
We recently had an issue with the hydraulic base on a chair we purchased less than a year ago. Courtney was very courteous, informative and helpful in resolving this issue promptly. Thank you Courtney !!
Customer service. Courtney
We recently had an issue with the hydraulic base on a chair we purchased less than a year ago. Courtney was very courteous, informative and helpful in resolving this issue promptly. Thank you Courtney !!
Replacement
I had called and let them know my hydrological had gone out on my chair. Mark was quick and easy to work with. I sent him videos and pictures. He told me soon that I was approved and sent all the info and tracking for replacement. Thank you.
Replacement
I had called and let them know my hydrological had gone out on my chair. Mark was quick and easy to work with. I sent him videos and pictures. He told me soon that I was approved and sent all the info and tracking for replacement. Thank you.
Excellent salesperson
Macey Bridwell was an outstanding salesperson! She provided excellent assistance, offering valuable suggestions and patiently helping me select the items I needed for my salon. Her expertise truly aided me in making informed decisions. I highly recommend her to anyone in need of top-notch service. She deserves five stars in my book!
Excellent salesperson
Macey Bridwell was an outstanding salesperson! She provided excellent assistance, offering valuable suggestions and patiently helping me select the items I needed for my salon. Her expertise truly aided me in making informed decisions. I highly recommend her to anyone in need of top-notch service. She deserves five stars in my book!
Salon owner
Macey Bridwell that works at minerva was an outstanding salesperson! She provided excellent assistance, offering valuable suggestions and patiently helping me select the items I needed for my salon. Her expertise truly aided me in making informed decisions. I highly recommend her to anyone in need of top-notch service. She deserves five stars in my book!
Salon owner
Macey Bridwell that works at minerva was an outstanding salesperson! She provided excellent assistance, offering valuable suggestions and patiently helping me select the items I needed for my salon. Her expertise truly aided me in making informed decisions. I highly recommend her to anyone in need of top-notch service. She deserves five stars in my book!
Service then Product
I give Marie who was so helpful over the phone 5 stars. I give the product 4 stars only because I was not informed the material would stain with color products. Expense but so beautiful and had no clue they would stain so after it was too late we ordered to clear covers to protect the rest of them. Over all the service was outstanding and the product beautiful.
Service then Product
I give Marie who was so helpful over the phone 5 stars. I give the product 4 stars only because I was not informed the material would stain with color products. Expense but so beautiful and had no clue they would stain so after it was too late we ordered to clear covers to protect the rest of them. Over all the service was outstanding and the product beautiful.
Furnishing my Suite
I am furnishing my new hair salon suite and was anxious to place this order! This was a big deal for me. I spoke on the phone with Marie and she made ordering so easy. We talked about everything from products to delivery. She helped me understand exactly how everything works. I can’t wait to receive my order and see it all In person
Furnishing my Suite
I am furnishing my new hair salon suite and was anxious to place this order! This was a big deal for me. I spoke on the phone with Marie and she made ordering so easy. We talked about everything from products to delivery. She helped me understand exactly how everything works. I can’t wait to receive my order and see it all In person
Love them
I always shop Minerva for all of my salons equipment. Their return policies, customer service, and quality am have always been amazing. This time I spoke with Marie Sceviour and she was wonderful.
Love them
I always shop Minerva for all of my salons equipment. Their return policies, customer service, and quality am have always been amazing. This time I spoke with Marie Sceviour and she was wonderful.
Verified buyer
Beautiful furniture, quality products
Verified buyer
Beautiful furniture, quality products
Salon Suite
Marie Sceviour was wonderful to work with. I was able to get everything ordered easily with her help. It’s so refreshing to receive such great customer service in todays world, she’s a gem and I recommend 100%
Salon Suite
Marie Sceviour was wonderful to work with. I was able to get everything ordered easily with her help. It’s so refreshing to receive such great customer service in todays world, she’s a gem and I recommend 100%
ABOVE AND BEYOND CUSTOMER SERVICE
As someone who’s just opening up their first salon, Brandon has not only met my expectations but has made this new Journey of mine so much easier! The entire process was so easy! If you’re looking into purchasing Salon Equipment or have any questions, Brandon is your guy! Thank you so much for everything! I’ll be a returning customer for sure!
ABOVE AND BEYOND CUSTOMER SERVICE
As someone who’s just opening up their first salon, Brandon has not only met my expectations but has made this new Journey of mine so much easier! The entire process was so easy! If you’re looking into purchasing Salon Equipment or have any questions, Brandon is your guy! Thank you so much for everything! I’ll be a returning customer for sure!
Great customer service
I purchased a high frequency machine that unfortunately needed replacing. I contacted the company and my representative Arieanna was wonderfully prompt and helpful in sorting out the issue. My new one arrived today and is in perfect working order. I am so happy to own one of these machines. Thank you!
Great customer service
I purchased a high frequency machine that unfortunately needed replacing. I contacted the company and my representative Arieanna was wonderfully prompt and helpful in sorting out the issue. My new one arrived today and is in perfect working order. I am so happy to own one of these machines. Thank you!
Excellent Customer Service
I ordered a massage/esthetician bed from Minerva about one month ago. When it arrived, there was some minor cosmetic damage to the table from the manufacturer. Emily at Minerva was able to rectify the situation immediately. She went above and beyond to fix the issue. I wish she could fix the delivery people though. lol! Based on the great customer service experience with Emily, I’ll order from Minerva again in the near future
Excellent Customer Service
I ordered a massage/esthetician bed from Minerva about one month ago. When it arrived, there was some minor cosmetic damage to the table from the manufacturer. Emily at Minerva was able to rectify the situation immediately. She went above and beyond to fix the issue. I wish she could fix the delivery people though. lol! Based on the great customer service experience with Emily, I’ll order from Minerva again in the near future
Great customer service and products!
I want to personally thank Alisa and Rachel for assisting me in my order for a new Makara Electric Shampoo Bowl and styling chair. I like how any of the sales reps can help me and I felt taken care of everyone. Super fast and quick to get a quote and everyone has great product knowledge of all the beauty products which is refreshing. I look forward to receiving my products. Highly recommend anyone to purchase from the Minerva sales and customer service team!
Great customer service and products!
I want to personally thank Alisa and Rachel for assisting me in my order for a new Makara Electric Shampoo Bowl and styling chair. I like how any of the sales reps can help me and I felt taken care of everyone. Super fast and quick to get a quote and everyone has great product knowledge of all the beauty products which is refreshing. I look forward to receiving my products. Highly recommend anyone to purchase from the Minerva sales and customer service team!
Great buying experience
I purchased new stations and reception desk for my salon. I couldn’t be happier with the service and quality of the pieces I received. Shipping was fast, there were some very minor cosmetic issues but Arieanna resolved it quickly. I highly recommend Minerva for all your salon needs.
Great buying experience
I purchased new stations and reception desk for my salon. I couldn’t be happier with the service and quality of the pieces I received. Shipping was fast, there were some very minor cosmetic issues but Arieanna resolved it quickly. I highly recommend Minerva for all your salon needs.
Trouble with a new salon chair
I’d ordered a new salon chair with an electrical base. The seat plate didn’t line up with the bracket. Total pain, however the lady I was working with did try her best to help me. After sending photos and video of it not alining up she was able to send me a universal bracket. Should receive this soon, I’m definitely ready to have this beautiful chair in my salon. Thanks, Arieanna.
Trouble with a new salon chair
I’d ordered a new salon chair with an electrical base. The seat plate didn’t line up with the bracket. Total pain, however the lady I was working with did try her best to help me. After sending photos and video of it not alining up she was able to send me a universal bracket. Should receive this soon, I’m definitely ready to have this beautiful chair in my salon. Thanks, Arieanna.
Great service, quality and prices
My experience with Minerva has been great. Their service is excellent (thanks Alisa!), the quality and durability of the furniture is great and their prices can't be beaten.
Great service, quality and prices
My experience with Minerva has been great. Their service is excellent (thanks Alisa!), the quality and durability of the furniture is great and their prices can't be beaten.



