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Yotpo

Be the marketer you can be

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
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Site reviews

Anonymous user
Amelia D.
Verified Buyer
NOV 20, 2024
5 out of 5 stars

I love my chair

Ordered the Murano Styling Chair in caramel and I have to say, it’s my favorite chair I’ve ever worked from. My clients all love it, it’s size inclusive, easy to clean, and there’s even enough space for a lumbar pillow if needed. I got the powder coat black base as well, and overall the chair has exceeded my expectations.

Anonymous user
Amelia D.
Verified Buyer
5 out of 5 stars

I love my chair

Ordered the Murano Styling Chair in caramel and I have to say, it’s my favorite chair I’ve ever worked from. My clients all love it, it’s size inclusive, easy to clean, and there’s even enough space for a lumbar pillow if needed. I got the powder coat black base as well, and overall the chair has exceeded my expectations.

NOV 20, 2024
Anonymous user
Tonya S.🇺🇸
Verified Buyer
NOV 10, 2024
5 out of 5 stars

Easy ordering process, came within

Easy ordering process, came within a few days, and love my chairs!

Anonymous user
Tonya S.🇺🇸
Verified Buyer
5 out of 5 stars

Easy ordering process, came within

Easy ordering process, came within a few days, and love my chairs!

NOV 10, 2024
Anonymous user
Nichole🇺🇸
OCT 7, 2024
5 out of 5 stars

HELPFUL KIND CUSTOMER SERVICE REPS

Macey was the absolute sweetest gem to deal with and made my purchase process run smoothly and gave me a ton of helpful information!

Anonymous user
Nichole🇺🇸
5 out of 5 stars

HELPFUL KIND CUSTOMER SERVICE REPS

Macey was the absolute sweetest gem to deal with and made my purchase process run smoothly and gave me a ton of helpful information!

OCT 7, 2024
Anonymous user
Sherry🇺🇸
SEP 4, 2024
5 out of 5 stars

Customer service was top notch.

Customer service was top notch. I ordered a Sam Villa chair. There was a defect. I called during open hours. Got someone immediately, they sent me to customer service. Never put on hold. The lady had me send a video, I did, and immediately sent a replacement. I will forever buy from them from now on.

Anonymous user
Sherry🇺🇸
5 out of 5 stars

Customer service was top notch.

Customer service was top notch. I ordered a Sam Villa chair. There was a defect. I called during open hours. Got someone immediately, they sent me to customer service. Never put on hold. The lady had me send a video, I did, and immediately sent a replacement. I will forever buy from them from now on.

SEP 4, 2024
Anonymous user
Geeohh14🇺🇸
AUG 27, 2024
5 out of 5 stars

Superb!

Met Macey Henry at the BTC hairshow and she gave me her contact and responded super quick on replacing and sending me new wheels for my stool! Loved how easy and quick the process was. She was super helpful and informative! 10/10 recommend!

Anonymous user
Geeohh14🇺🇸
5 out of 5 stars

Superb!

Met Macey Henry at the BTC hairshow and she gave me her contact and responded super quick on replacing and sending me new wheels for my stool! Loved how easy and quick the process was. She was super helpful and informative! 10/10 recommend!

AUG 27, 2024
Anonymous user
Alicia🇺🇸
AUG 23, 2024
5 out of 5 stars

Amazing customer service!

All of my salon equipment came from Minerva and I couldn’t be happier! I had an issue with some of my chairs, and Courtney more than exceeded my expectations with her excellent customer service! Everything was handled quickly and she was always so friendly and helpful! Highly recommend!!

Anonymous user
Alicia🇺🇸
5 out of 5 stars

Amazing customer service!

All of my salon equipment came from Minerva and I couldn’t be happier! I had an issue with some of my chairs, and Courtney more than exceeded my expectations with her excellent customer service! Everything was handled quickly and she was always so friendly and helpful! Highly recommend!!

AUG 23, 2024
Anonymous user
Arlet🇺🇸
JUL 30, 2024
5 out of 5 stars

Customer Service

Sean Waldron , was so helpful to solve my problem . I got missing items for my chair and he right away sent me all the information to help me out .

Anonymous user
Arlet🇺🇸
5 out of 5 stars

Customer Service

Sean Waldron , was so helpful to solve my problem . I got missing items for my chair and he right away sent me all the information to help me out .

JUL 30, 2024
Anonymous user
Ken
JUL 16, 2024
5 out of 5 stars

customer service

Great customer service.

Anonymous user
Ken
5 out of 5 stars

customer service

Great customer service.

JUL 16, 2024
Anonymous user
Halyna
JUL 15, 2024
5 out of 5 stars

Perfect!

Great equipment and customer service.

Anonymous user
Halyna
5 out of 5 stars

Perfect!

Great equipment and customer service.

JUL 15, 2024
Anonymous user
Summer D.
JUL 11, 2024
5 out of 5 stars

Great Customer Service

I had such a great online service experience with Courtney Podeszwa! She was so helpful and quick to answer any question that I had! Highly recommend Minerva for their great customer service!

Anonymous user
Summer D.
5 out of 5 stars

Great Customer Service

I had such a great online service experience with Courtney Podeszwa! She was so helpful and quick to answer any question that I had! Highly recommend Minerva for their great customer service!

JUL 11, 2024
Anonymous user
Michael
JUL 11, 2024
5 out of 5 stars

efficient and organized buying process

Marie helped me order and schedule delivery for 10 station carts and a shampoo backwash system. She communicated efficiently and professionally throughout the entire process. Her knowledge about the products was exceptional. I would work with her again and recommend her to others.

Anonymous user
Michael
5 out of 5 stars

efficient and organized buying process

Marie helped me order and schedule delivery for 10 station carts and a shampoo backwash system. She communicated efficiently and professionally throughout the entire process. Her knowledge about the products was exceptional. I would work with her again and recommend her to others.

JUL 11, 2024
Anonymous user
Abby
JUL 10, 2024
5 out of 5 stars

Incredible customer service

Amber Boone was beyond professional and so kind on the phone with me. She helped me figure out all of the questions I had and fixed the problems I presented. I have ordered from Minerva before and their equipment is always top-notch! I am so excited to receive my shampoo bowls and styling chairs!!

Anonymous user
Abby
5 out of 5 stars

Incredible customer service

Amber Boone was beyond professional and so kind on the phone with me. She helped me figure out all of the questions I had and fixed the problems I presented. I have ordered from Minerva before and their equipment is always top-notch! I am so excited to receive my shampoo bowls and styling chairs!!

JUL 10, 2024
Anonymous user
Michelle K.
JUL 9, 2024
5 out of 5 stars

Carrera Styling chair

I love this styling chair . I unfortunately, after six months of use started having problems with the chairs with the hydraulics and the swivel components on the base. I contacted customer service and dealt with Emily. Emily was such a delight to work with and she remedied the problem immediately. Can’t thank Emily enough for her help. Fantastic customer service!

Anonymous user
Michelle K.
5 out of 5 stars

Carrera Styling chair

I love this styling chair . I unfortunately, after six months of use started having problems with the chairs with the hydraulics and the swivel components on the base. I contacted customer service and dealt with Emily. Emily was such a delight to work with and she remedied the problem immediately. Can’t thank Emily enough for her help. Fantastic customer service!

JUL 9, 2024
Anonymous user
Aju S.
JUL 3, 2024
5 out of 5 stars

Great customer service

I am so happy with Angie Cope, she helped me in ordering my stuff. She was very prompt in replying to me and securing my stuff. Thank you, Angie.

Anonymous user
Aju S.
5 out of 5 stars

Great customer service

I am so happy with Angie Cope, she helped me in ordering my stuff. She was very prompt in replying to me and securing my stuff. Thank you, Angie.

JUL 3, 2024
Anonymous user
Nancy M.
JUN 22, 2024
5 out of 5 stars

Efficient & worth it.

I am so beyond blessed to have found this place. I went to the showroom which was so worth it! Seeing the equipment first hand was exactly what I needed. Macey was more than beyond helpful and has been through this process. I cannot express how happy I am with not only my equipment but the service that I received at Minerva. Opening my first salon was already a bit scary and Macey made me feel so welcomed and I knew that I was making the right choice by visiting their showroom. I definitely recommend people to fly out to their showroom because it was so worth it!

Anonymous user
Nancy M.
5 out of 5 stars

Efficient & worth it.

I am so beyond blessed to have found this place. I went to the showroom which was so worth it! Seeing the equipment first hand was exactly what I needed. Macey was more than beyond helpful and has been through this process. I cannot express how happy I am with not only my equipment but the service that I received at Minerva. Opening my first salon was already a bit scary and Macey made me feel so welcomed and I knew that I was making the right choice by visiting their showroom. I definitely recommend people to fly out to their showroom because it was so worth it!

JUN 22, 2024
Anonymous user
Joey
JUN 21, 2024
5 out of 5 stars

Great experience

I am opening up a barbershop in two weeks and the opportunity literally just fell on my lap a few weeks ago, so I’m trying to get a lot done and a short period of time. I was given two different references from multiple people on places I could buy Barbershop equipment in the Metro Atlanta area. I contacted the first one which is only 40 minutes away from me just because I didn’t wanna have to drive far. Upon contacting them the customer service over the phone was terrible along with very short email reply answers. Then I got to reading the reviews and I figured out quickly there is a reason why the reviews were not happy with their experience.I saw first hand how they were very unapproachable. I said all of that to say I then called Minerav and I spoke with Angie on the phone. She was very polite and answered every question that I needed and was so easy to deal with. I told her I would be driving two hours the following day to pick up two barber chairs and could she possibly work with me on pricing. She wrote me up a quote and emailed it to me within five minutes .The pricing was cheaper than the place mentioned above. For me it was a no-brainer.Angie then instructed me that she would not be in the office tomorrow, but to just come in and someone there would help me. Sure enough, I was greeted by Marie who is very knowledgeable and very friendly. She walked me through many different barber chairs and answered lots of questions for me. I was there a total of probably 45 minutes from start to finish and I left with two barber chairs along with two barber mats.The price was good, the interaction was good and the gentleman who loaded up the chairs in my trailer was good. I cannot recommend them enough and I will take that 2 Hour drive again hopefully when I get my third barber within the next year.

Anonymous user
Joey
5 out of 5 stars

Great experience

I am opening up a barbershop in two weeks and the opportunity literally just fell on my lap a few weeks ago, so I’m trying to get a lot done and a short period of time. I was given two different references from multiple people on places I could buy Barbershop equipment in the Metro Atlanta area. I contacted the first one which is only 40 minutes away from me just because I didn’t wanna have to drive far. Upon contacting them the customer service over the phone was terrible along with very short email reply answers. Then I got to reading the reviews and I figured out quickly there is a reason why the reviews were not happy with their experience.I saw first hand how they were very unapproachable. I said all of that to say I then called Minerav and I spoke with Angie on the phone. She was very polite and answered every question that I needed and was so easy to deal with. I told her I would be driving two hours the following day to pick up two barber chairs and could she possibly work with me on pricing. She wrote me up a quote and emailed it to me within five minutes .The pricing was cheaper than the place mentioned above. For me it was a no-brainer.Angie then instructed me that she would not be in the office tomorrow, but to just come in and someone there would help me. Sure enough, I was greeted by Marie who is very knowledgeable and very friendly. She walked me through many different barber chairs and answered lots of questions for me. I was there a total of probably 45 minutes from start to finish and I left with two barber chairs along with two barber mats.The price was good, the interaction was good and the gentleman who loaded up the chairs in my trailer was good. I cannot recommend them enough and I will take that 2 Hour drive again hopefully when I get my third barber within the next year.

JUN 21, 2024
Anonymous user
Mark
JUN 18, 2024
5 out of 5 stars

Customer Service

Excellent Customer Service!! Spoke with Courtney, she was an amazing help!

Anonymous user
Mark
5 out of 5 stars

Customer Service

Excellent Customer Service!! Spoke with Courtney, she was an amazing help!

JUN 18, 2024
Anonymous user
Wendy M.🇺🇸
JUN 3, 2024
5 out of 5 stars

Makara shampoo chair

I had a lovely experience, Angie helped answer all my questions as I was very hesitant to make this purchase without seeing the chair in person and she answered all my questions. Felt more secure with my choice. Thank you

Anonymous user
Wendy M.🇺🇸
5 out of 5 stars

Makara shampoo chair

I had a lovely experience, Angie helped answer all my questions as I was very hesitant to make this purchase without seeing the chair in person and she answered all my questions. Felt more secure with my choice. Thank you

JUN 3, 2024
Anonymous user
Elena C.🇺🇸
MAY 31, 2024
5 out of 5 stars

Customer service

--- I recently had the pleasure of speaking with Amber Robertson over the phone regarding the selection of salon equipment for my hair salon. From the moment our conversation began, Amber's professionalism, expertise, and genuine enthusiasm were evident. Amber took the time to understand my specific needs and preferences, providing insightful recommendations that perfectly aligned with my vision for the salon. Her extensive knowledge about the various types of equipment, from styling chairs to washing stations, was incredibly helpful. She patiently answered all my questions and made sure I felt confident in my choices. What truly stood out was Amber's exceptional customer service. She went above and beyond to ensure I had all the information needed to make informed decisions, and her friendly demeanor made the entire process enjoyable. Thanks to Amber, I now have top-quality equipment that not only meets but exceeds my expectations. I highly recommend Amber Robertson to anyone in need of expert advice and outstanding service. Her dedication to her clients is unmatched, and I am incredibly grateful for her assistance. Thank you, Amber, for making this important aspect of setting up my salon so seamless and successful! ---

Anonymous user
Elena C.🇺🇸
5 out of 5 stars

Customer service

--- I recently had the pleasure of speaking with Amber Robertson over the phone regarding the selection of salon equipment for my hair salon. From the moment our conversation began, Amber's professionalism, expertise, and genuine enthusiasm were evident. Amber took the time to understand my specific needs and preferences, providing insightful recommendations that perfectly aligned with my vision for the salon. Her extensive knowledge about the various types of equipment, from styling chairs to washing stations, was incredibly helpful. She patiently answered all my questions and made sure I felt confident in my choices. What truly stood out was Amber's exceptional customer service. She went above and beyond to ensure I had all the information needed to make informed decisions, and her friendly demeanor made the entire process enjoyable. Thanks to Amber, I now have top-quality equipment that not only meets but exceeds my expectations. I highly recommend Amber Robertson to anyone in need of expert advice and outstanding service. Her dedication to her clients is unmatched, and I am incredibly grateful for her assistance. Thank you, Amber, for making this important aspect of setting up my salon so seamless and successful! ---

MAY 31, 2024
Anonymous user
Will🇺🇸
MAY 29, 2024
5 out of 5 stars

Courtney is the best 🥰

I normally don’t write reviews but I’m compelled by the outstanding service that I received immediately when I called about a damaged on delivered order… No hassle no problem attitude and professional service is what I experienced and will certainly do business with Minerva again… Thank you all.

Anonymous user
Will🇺🇸
5 out of 5 stars

Courtney is the best 🥰

I normally don’t write reviews but I’m compelled by the outstanding service that I received immediately when I called about a damaged on delivered order… No hassle no problem attitude and professional service is what I experienced and will certainly do business with Minerva again… Thank you all.

MAY 29, 2024
12345
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Magento 2

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4.6|10628 Reviews
Visit online store
Magento 2 logo

Magento 2

No description available

4.6|10628 Reviews
Visit online store
4.6
4.6 out of 5 stars
Based on 10628 reviews
5
8316
4
1142
3
706
Ratings distribution data table
StarsCount
58316
41142
3706
2189
1275
Total10628
2
189
1
275

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