Product is great. Customer Service is Terrible! I got an email saying UPS was dropping it off. But, they meant Canada Post. When I contacted Customer Support online (before I received the product via Canada Post); I got absolutely no response! Still have no reply. Get MUCH better with customer support!

Amazing!

Only because there isn't a zero!

Easy to use.

Customer service and their shipping department is very professional. I was provided with the tracking number and you can track your product live.

Item reached on time. However didnt like the idea of not having options for multiple plates like 60 degrees.

Amazing video quality and easy to be install. The set up is faster, and the presentation are very nice. I love the shape of the cameras; they look so professional.

I have been using them for years and when I ever had a problem they always fit the problem. This is the only brand I will Buy because of that.

Purchase and delivery of camera went as expected.

The system is easy to set up and use. I've been using lorex "dvr 12 channel 4 are fusion" for 4 years now and I wouldn't recommend buying this system because I have two properties with this system and have the exact same problem with both systems. Both system have a issue with one camera starting to get scroll lines and star interfering with other cameras causing them to go dark also i have one doorbell camera and it dosen't work half the time and when it does I can't answer it because I get cannot connect. I've spent many hours with tech replacing cameras wires and power supplies. I gave up because it's been a total waste of my time and money. Ill just say I have two properties 1 of them has 1 dvr and 8 wired cameras and 5 wifi cameras and the other has 1 dvr 4 wired cameras and 5 wifi cameras. And the app seems to be overloaded im not sure but I spend alot of time trying to get the app from freezing up and getting the same old stupid cannot connect to camera. I also deal with alot of miss motion detection and I mean alot. Wish I would have done my research instead of ✌️can't go wrong with Costco✌️ and what a free app😲. Sorry lorex but I would never buy this product again.

Shipped fast and replaced all my cameras

Never lorex again will go else wher

As Tony the Tiger would say! Great!

I’ve hated every second I’ve had to interact with anything lorex

Great

Easy

Technical support wait times exceeded 35 minutes and never resolved my issues with my 2K WiFi Doorbell. After over 2 years of my self diagnostics, I determined that my WiFi Signal strength (2 of 5 bars) at the doorbell was inadequate and the cause of all of my problems.

Horrible customer service. If I receive an email from someone asking me to respond and I do, I don't expect to continue to get automated emails saying don't email.

So far nothing good. . . I hope for better service

Terrible customer support and WiFi camera system