Well worth the money. Feels firm upon first try, but very supportive and doesn't cause pain; it actually prevents pain. I was skeptical, but am thrilled with this product. I had hip pain nightly, shoulder pain and back pain occasionally. Usually woke up in pain. No more, thanks to this mattress topper.

Game changing mattress and sleep. So happy with my purchase

The shipping was great got my Bamboo Sheets sooner than what it said.

I had thoroughly researched so many down alternative comforters. And I am so happy that I bought this one. It is so comfortable and every night I get in bed I say it. My only “but” is that it doesn’t seem long enough on the sides. I wish it was at least another 6 inch longer on both sides. My husband and I seemed to always be pulling it away from each other

Great mattress.

Fantastic quality great investment to lower heating bill , great to go bag to travel with

This was a great investment; for quality vs cost it’s a hit, shipped quickly, comfortable and versatile, convenience for customization and cleaning. Worth every penny!

Great

The Layla Kapok pillows are now the only pillows on my bed. Well worth the money

Great company and customer service

We have been extremely happy with this mattress. We were skeptical and have never tried a mattress in a box before, but this has been way better than our beauty rest platinum that we had for six years. It’s been a nice option to have firm or soft. We chose the firm option because our other mattress felt like a marshmallow. I’m sleeping way better and have no spine pain.

Was a great gift to give for the holidays!

I ordered a weighted blanket as a gift. It shipped directly to them. They love it. Overall good online shopping experience.

Service is excellent!

Fantastic pillows. Worth the price I paid for the pillows as well as private shipping as zi live in Singapore. Supports my neck well and less of neck and backaches since I started using the pillow.

So glad we went with a down alternative. It is warm comfortable, and gives us a great night sleep

Excellent customer service. I accidentally ordered the wrong size. Clean and quick return and replacement.

I am loving my Layla pillows!! They are the perfect firmness for me. Very comfortable!

Fast shipping

Layla was great to work with. Easy process to order. The mattress is extremely heavy and I had to pay a service to come to my house to move it onto the foundation. Not something that can be avoided however unexpected. I also was disappointed that the warranty that could be purchased expired before I could do so. I was busy with holiday plans and travel and miss the window.