Thorough

Arrived on time. Compact packaging, easy to recycle

At first, I thought I loved the soft side, but I noticed a weird back ache. So I flipped to the firm side, and I LOVE it. I put it on my new adjustable bed frame, and it works well with it. I also love my new pillows.

Shipped, quickly and great quality pillow

I love my Layla pillow!

Great stuff

Love the product second time purchasing it!

Great responsiveness-all my questions were answered fast.

Everything was great. Communication was amazing

The customer service is unmatched! There was a hole in the box and all the way through to the cover (apparently via shipping) - and they were so quick to replace the cover for me so I didn’t have to go through filing a claim with the shipper! They really stand behind their excellent products. Loved my purple mattress, but after trying out Layla I am a lifetime customer.

Customer service was excellent

Shipping was fast and had no problems

Fast shipping and we had it on our bed ready for sheets really fast. Great experience. No regrets. Get rid of that old mattress with the dips!

Shipping was great and product arrived on time and intact

All around , service was greaattttttt.

Shipping was timely. Follow up was great.

Easy ordering and quick delivery. I love my new pillows!

Ordering and Shipping was seamless!

We received our mattress relatively soon after we ordered. We were updated with emails during the shipping process. I would highly recommend this company if you are purchasing a mattress.

Every thing great