My orders arrive as scheduled and are packaged appropriately. Very pleased with the fast service.

The sweetwood is super hard to stay burrning had to relight four times. Removed them and used the other ones. over all very happy with the product

I ordered this product - thought it would be a great idea - when the flyer in my grill mats indicated it would be a free item if I registered the grill mats. I did register and still was charged for the item. I realize I am talking about $6. 99, so it is only the aggravation of being told one thing and the company not holding up its end of the bargain. I did send an email in response to another email I received asking about the product, and after several weeks, no response.

Terrific smoke pellets for my GE indoor smoker.

So far excellent

I never received my order

Really nice company

I ordered the Kona ice packs on Amazon and one of the containers was defective. I contacted Kona and they sent me out a whole new set. Their customer satisfaction was awesome!

Great products

Great burn and flavor

Iam super happy with the variety of pellets! The pizza blend teally punched up the flavor of pizza night. Thank you

Kona is definitely where to go for your smoking products. Place is awesome

Good shipping just wish i had know about different smoker cylinders before purchasing the one I did

Fabulous customer service. Highly recommend doing business with Kona. I had trouble with a product and they immediately replaced it. I will shop here again.

Good quality product. Good size for grilling veggies. Made to last

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very well

Some of the best service from this company, Love all of their products !

Quick response to fix problem with an item. Issue was resolved. I am very satisfied

Your stuff looks nice