Easy ordering

great website and easy to use

i ordered 2 pcs got 1

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Not the product shown in the flyer as told

Paid for shipping and box came with missing items

Love the way it smells and puts a wonderful flavor to the meat that is cooking!

Arrived as described. Saves time with clean up.

Haven't received my order after 2 weeks. Reached out several times to find out when it will ship and have not received any response. Lots of marketing but NO customer service!

I never received the smoking guide chart as promised. Also, the 2 sample packs received were disappointingly small.

Excellent

Quick to ship

Quick response!! Delivery in just a couple days.

Happy with the flavorful pellets i

Just bought a smoker went online for some accessories Kona had everything I needed. Pellets, Reference guide, gloves. All items arrived timely

nice mat works well

I’m giving it one star not for the product but for the company. They have the audacity to send a link to do a review on a product I have not even received yet. When tracking the shipment it has been stuck in one location for the past 10 days. Looks to be lost to me. When I contacted the company they basically said there was nothing they could do it still shows in transit. There is several options they have but chose to do nothing. So in other words they have my money and too bad. I will update this review if something else transpires.

What an amazing book!so much to try. Very easy recipes, quick and tasty! The Huli Huli wing are the new fav!

Wrong product shipped and no response to my last email requesting the correct product.

Awesome will Buy again