Purchased in December 2025, easy to install and it works very well. Very happy with it.

The sauna was shipped promptly, there was a slight hiccup with the set up, but Kiva's excellent after sales service rectified the issue promptly. They also acted very promptly when I had an issue with my red light. I can't speak highly enough of their after sales service - it is first class. I think this important as many companies don't want to know you after they have got the sale.

It looks beautiful. It heats beautifully. My sleep and recovery has improved dramatically. Heat distribution is a bit uneven as no front or under seat heating. Still happy with the purchase

EVERYONE SHOULD OWN ONE! Wanting a infared sauna prior to Xmas 2025 was essential for family and friends at Xmas - and Kiva delivered and installation by Ash was very smooth. There was an issue with the control panel, however Elaine handled this professionally and totally understood the need to have this rectified prior to Xmas - and it was! Highly recommend the Kiva Wellness sauna - cabin outdoor - and you will feel the difference almost immediately! Phil.

Very fast delivery.

The outdoor IR Sauna is great. I found it easy to order online and it was delivered unassembled to my house within a reasonable timeframe. It took my son and I about two days to assemble and paint it he sauna. The videos really helped with that aspect as the instructions were lacking in some detail. Once up and running Ive used it at least four times a week and really appreciate how relaxed I feel after a session.

Purchase was reasonably easy and delivery was timely

Overall experience since thinking about purchase to sitting in my new sauna was brilliant.

Fast shipping and super easy set up! Would definitely recommend this sauna and Kiva!

the whole process of purchasing my kiva sauna has been superb. The conversation around purchase, payment, transport and installation has been incredible. the guys who installed, worked around my busy practice were polite, helpful, patient and I couldn't be happier with everything

I bought the circadian sleep pod after a recommendation from friends, I’m a hot sleeper and this has improved my sleep so much , I have it under a light weighted mattress topper and I can feel the coolness of it , such a difference to my sleep , I have a heavy doonah on top as that’s how I like to sleep , marvellous :)

Great service from Aidan and the staff, so pleased with my purchase!

Very good purchase. I am looking to optimise my sleep and this has helped.

Incredible

Love it. I have a neurological condition that makes it difficult to control my body temperature, and the Kiva mattress topper keeps my body temperature at an even level all night and I’m sleeping through the night now for the first time in ages. The control unit is really quiet and the remote makes adjusting the temperature really easy.

Shipping was done within the 7 days of purchase. Thank you. Challenging to understand installation and connectivity.

Fantastic

The phone staff were efficient & excellent to deal with, we only had to wait a week for delivery & our delivery driver was excellent, bringing all flat packs into the house as required. A+

We are very happy with our rise 4 person sauna with infrared panel it heats up quickly and was easy to assemble. Have noticed better sleep and overall well-being. Would definitely recommend

Amazing product and service