We love our trampoline, excellent family investment

Love it! Super high quality and heavy duty just as described

Amazing customer service.

Experience with jumpflex has been excellent! The product is outstanding and the delivery and service was the same ! I would highly recommend this trampoline over the ones in the stores.

Quality.

Excellent trampoline! Very straight forward to put together as long as you follow the instructions step-by-step. It's very robust and my 13yr old loves it, front and back flipping endlessly.

great shipping, great product, 10/10

It’s a really great trampoline! My son absolutely loves it and it was easy to set up as well! Will definitely be adding on all the extras as we go!

Helpful customer service

We ordered our trampoline on a Saturday and it arrived Sunday afternoon. We had it assembled by Sunday evening for our family to enjoy. Greet customer service!

This is our second jump flex trampoline and we couldn’t be more happy with the product. The updates to the frame, net, and overall build are great. The assembly was quick and easy as well! We absolutely love this brand of trampoline and highly recommend!

Very good quality … it’s great for young children and adult. Absolutely worth it.

Shipping and service is exceptional!

Fast delivery, husband put it together in a couple of hours (he is very good at DIY so bear this in mind, I think 2 people assembling may be better for most!) Such good quality and I love that the springs are hidden from little fingers. We went for the 12ft and it’s got LOADS of space, we’ve had 5 kids on it from age 2 up to 8 quite comfortably.

Easy to use site and order placement was easy… the, order was shipped in 3 different packages. . the 3rd party tracking wasn’t great but all arrived on time. . so no issues

Kids are obsessed. Parent approved!

Website is easy to use. The product was delivered on time.

This has been a GREAT product, and the shipping was so fast. My kids have absolutely loved this trampoline! It has created a space for my kids to be more physically active during the day, after dinner, and don't get me started when we hook the sprinkler up to it. It has brought my family so much joy in the short time we have owned it so far. The assembly was also extremely simple!

Great service and delivery. All components arrived together. This is a gift for my granddaughter and she is very safe and loving her freedom on her trampoline.

We chose the 10ft 2025 NEW edition as we thought it appeared from the website a really sturdy and a solid trampoline. The trampoline arrived quickly within a couple of days of ordering with a parcel courier. Building the trampoline was easy and quick. Sadly once built the trampoline didnt live up to the quality we expected and within hours the springs were screeching and the entire top half of the netting and frame moved side to side when jumping. My two children are aged 7 and 11 and when only one of them was jumping the whole top frame moved side to side and the noise of the springs was awful. Jumpflex advertise the trampoline using videos of several children and adults jumping together which leads you to think they are robust, strong and sturdy and worth the inflated cost from other trampolines on the market. I contacted customer services via email and explained the issues we had after only days of having the trampoline. Initially they requested I use a silicone spray on the springs and a part refund which I refused and requested a full refund. They agreed and could not have been more helpful. I was concerned because I have read some awful reviews about their service but thankfully I was lucky and had no issues. A full refund was given and we have since purchased another trampoline from another company. Maybe we was unlucky with our order but I honestly couldnt see how the materials and quality could warrant such an inflated price especially comparing to others we have had from high street stores for under £200.