Site reviews
Excellent
Excellent
Excellent
Excellent
very convenient
very convenient
very convenient
very convenient
J!NS is the best eyeglass
J!NS is the best eyeglass company I've ordered from online.
J!NS is the best eyeglass
J!NS is the best eyeglass company I've ordered from online.
Slow to receive glasses, but
Slow to receive glasses, but was pleased with them once they got here. E-mail correspondence with representative was timely and appreciated.
Slow to receive glasses, but
Slow to receive glasses, but was pleased with them once they got here. E-mail correspondence with representative was timely and appreciated.
Great customer services so far
Great customer services so far
Great customer services so far
Great customer services so far
Helped with my prescription and
Helped with my prescription and updated me on shipping. Great customer service!
Helped with my prescription and
Helped with my prescription and updated me on shipping. Great customer service!
Customer services are great. They
Customer services are great. They answer and help your questions immediately.
Customer services are great. They
Customer services are great. They answer and help your questions immediately.
Wonderful customer services
Wonderful customer services
Wonderful customer services
Wonderful customer services
Great everything
Great everything
Great everything
Great everything
Great service! Jayson M. was
Great service! Jayson M. was extremely helpful and professional.
Great service! Jayson M. was
Great service! Jayson M. was extremely helpful and professional.
Shipping time was great, quality
Shipping time was great, quality of item you can tell is great quality but unfortunately the frame size was too big for my face so I had to return. Return process was quick and easy thanks to the responsive customer service team and I received a full refund like 2-3 days after I dropped it off in the post office. Overall great experience with Jins and will buy from here again.
Shipping time was great, quality
Shipping time was great, quality of item you can tell is great quality but unfortunately the frame size was too big for my face so I had to return. Return process was quick and easy thanks to the responsive customer service team and I received a full refund like 2-3 days after I dropped it off in the post office. Overall great experience with Jins and will buy from here again.
Satisfy with the service. But
Satisfy with the service. But the website is not stable. Losing my prescription when I placed my order. Have to submit the same prescription again. After few days, the original prescription appeared again in my account, resulting having two prescriptions which are exactly the same. Contacted customer service after I placed the order for the missing prescription issue but they were not able to help. Have to upload it again on order for the order to proceed.
Satisfy with the service. But
Satisfy with the service. But the website is not stable. Losing my prescription when I placed my order. Have to submit the same prescription again. After few days, the original prescription appeared again in my account, resulting having two prescriptions which are exactly the same. Contacted customer service after I placed the order for the missing prescription issue but they were not able to help. Have to upload it again on order for the order to proceed.
Great customer service!
Great customer service!
Great customer service!
Great customer service!
5 stars as always!
5 stars as always!
5 stars as always!
5 stars as always!
Customer service was helpful and
Customer service was helpful and kind. Shipping took as long as I expected. Disappointed in the quality of the frames.
Customer service was helpful and
Customer service was helpful and kind. Shipping took as long as I expected. Disappointed in the quality of the frames.
US website needs some work.
US website needs some work. The prescription upload process needs to be fixed
US website needs some work.
US website needs some work. The prescription upload process needs to be fixed
Shipping and service was great.
Shipping and service was great. Awesome communication from JINS Support.
Shipping and service was great.
Shipping and service was great. Awesome communication from JINS Support.
I have ordered eyeglasses from
I have ordered eyeglasses from JINS at least 4 times and only one time I was disappointed, due to nose pads is not what I meant to order. I like the smoother type of nose bridge made glasses v. pads or prong like nose guards that touch the nose...it was my mistake, but I think it's a missed feature a customer can easily do when ordering their glasses...nonetheless, great store!
I have ordered eyeglasses from
I have ordered eyeglasses from JINS at least 4 times and only one time I was disappointed, due to nose pads is not what I meant to order. I like the smoother type of nose bridge made glasses v. pads or prong like nose guards that touch the nose...it was my mistake, but I think it's a missed feature a customer can easily do when ordering their glasses...nonetheless, great store!
great
great
great
great
Fast response when I had
Fast response when I had a question, even on weekend!
Fast response when I had
Fast response when I had a question, even on weekend!
