I always get great service from this company.

Shipping too long!

I called to speak with a customer service member, but no one answered, so I left a voice mail asking for you guys to please consider offering the white eyeshadow offered in the cremated pallet to be offered as an artistry single and no one ever got back to me. Please consider it.

Hello, I am very unsatisfied with your service . . and work. . I ordered TWO pallets for my girlfriend gift. . I waited 3weeks…. I payd taxes… And you sending me wrong items, from some random womans order… you rly kidding!!!?? How you do your work :( I want fully refunds from pallets. . My girlfriend works as makeup artist and now she needs to get other palettes like in week…

Every time I order, my order comes so fast! Always a wonderful experience shopping here

Easy to navigate website, fast shipping.

Such great quality makeup. My Daughter is thrilled with it and I am as well. Thank You Jeffree.

I’ve ALWAYS love my total experience with Jeffree Star Cosmetics 💗

Excellent service

Well, I didn’t think shipping was quick, but I love the cosmetics that you sell so it’s five stars to me no matter what!

Cheap, damaged product with a sketchy return system. Will never purchase here again.

My package came a little beat up. The products were intact.

i love it

Great shipping

Been using Star products for years and years - I trust Jeffree’s eye for quality and ongoing dedication to perfecting his formulas, as well as the artistry - can’t get many of his colors anywhere else, and certainly not in the same palette!

I have followed Jeffree Star on Instagram and really enjoy his videos and perspectives on life. I wanted to supporr him and his brand so I tried the lip care items. I absolutely love them, will order more and have recommended them to all my friends!

Ive been waiting almost a month now for the hoodie I ordered for my fiance's birthday. When I ordered the site said shipped within 7-11 days. Well it's now been almost a month and not when so much as an update on anything

Packaging is always on point. No complaints here! Thank you :)

Always a great experience purchasing with JS Cosmetics!

Always happy with the products