Customer service was impeccable!!

My significant other and I were skeptical about this purchase, we questioned it a few times and thought the ring was probably not going to be as beautiful as in the picture. I will say that the ring surpassed our expectations. We were thrilled and the box it arrived with was the cherry on top! We will be buying from this company from here on out and we do not need any other jewelry store from here on out.

Very responsive and timely delivery for a made to order piece

Really really appreciate it !🙏

Bezel By The Yard Diamond Necklace was exactly what my wife was looking for. . . she loves it.

Our client advisor, Mike Ballentine, was amazing from the start- from our in-person appointment picking out the most beautiful engagement ring for me, to helping us with wedding bands virtually- he was a joy to work with! Very pleased and happy with our rings! Thank you for making our special moment and day, even more wonderful!

Outstanding craftsmanship and quality. Thank you.

Wonderful customer service and easy process when buying rings. If anyone is thinking of where to purchase a wedding or engagement ring, definitely choose Jean Dousset. Their website also has a beautiful selection of rings. Jane Kim who I’ve worked with has been absolutely amazing!! Very responsive, helpful and kind!

Working with Mike was an absolute pleasure from start to finish. He was knowledgeable, polite, patient, responsive, and genuinely kind throughout the entire process. His dedication to making sure every detail was perfect made me feel like I was receiving a true 5-star concierge service. Mike took the time to answer every question, offered thoughtful guidance, and went above and beyond to make the experience not only easy but exciting. I couldn’t recommend him more highly—if you’re looking for someone who combines expertise with world-class service

The entire process was fantastic and the ring is stunning.

I have the BEST experiences with Jean Dousset and team. I have purchased countless items from Jean Dousset and each experience was handled with class and professionalism. The customer service and detail were top notch. If you are in the market for diamonds, jewelry and the most beautiful engagement rings, make sure to visit Jean Dousset. You and your partner will leave with no regrets and will have a special piece to cherish forever.

I walked in to Jean Dousset with a budget in mind for an engagement ring and what style I wanted. Mike helped me and guided me along the way and explained the different types of diamond sizes, clarity and how to take care of it. What was a nerve wracking moment for me turned to a smooth and easy experience with the help and patience of Mike.

I recently purchased a diamond ring from Jean Dousset, and the entire experience was truly outstanding. From the moment I walked in, I felt welcomed and well taken care of. Mike guided me through every step of the process. He was extremely helpful, knowledgeable, and patient, making sure I understood all my options and felt confident in my choice. The ring itself exceeded all expectations. The craftsmanship and attention to detail are evident, and the diamond sparkles beautifully. My fiancée absolutely loves the ring. She is thrilled with both the design and the quality, and seeing her so happy made the experience even more special. From start to finish, the service was seamless and professional. I felt valued as a customer, and every question I had was answered thoroughly. I highly recommend Jean Dousset to anyone looking for a high-quality diamond ring and a memorable buying experience. Special thanks to Mike for making this such a positive and enjoyable process. We couldn’t be happier with our purchase!

I recently purchased a diamond ring from Jean Dousset, and the entire experience was truly outstanding. From the moment I walked in, I felt welcomed and well taken care of. Mike guided me through every step of the process. He was extremely helpful, knowledgeable, and patient, making sure I understood all my options and felt confident in my choice. The ring itself exceeded all expectations. The craftsmanship and attention to detail are evident, and the diamond sparkles beautifully. My fiancée absolutely loves the ring. She is thrilled with both the design and the quality, and seeing her so happy made the experience even more special. I highly recommend Jean Dousset to anyone looking for a high-quality diamond ring and a memorable buying experience. Special thanks to Mike for making this such a positive and enjoyable process. We couldn’t be happier with our purchase!

We went to Jean without any expectations and left with a wonderful engagement ring. Michael made the experience effortless and really enjoyable. He helped pick out the perfect diamond and was super communicative throughout the entire process. I cannot express how much I love my ring! Thank you so much:)

🥰

Fell in love with pink Elle solitaire ring, scrolling through insta adds. The ring was out of stock but, apparently, everything you find there can be made to order. Sales reps are super helpful, considerate and patient. I was asking very basic questions, a complete newbie in the diamond world. Everything was done online, no issues. You get to pick your own diamond, style, order and wait :) the longest 4 weeks of my life haha. But so worth it! The craftsmanship is simply superb! My ring is perfect, the most delicious pink I’ve ever seen. Needless to say, the ring shortly followed by earrings and few more unique pieces. Already working on my birthday shopping cart :)

amazing

Bought these as a treat for myself. Absolutely stunning.

I ordered this and they are as nice as they look in the pics. I had to return them for reasons unrelated to quality or anything else (I didn't understand my wife had a torn ear lobe and couldn't wear them). But the return was super easy.