I had an issue with my original order not being available to ship. Jane immediately reached out to see how she could make it right. She corrected the situation and followed up with me to ensure I was taken care of. In my opinion she went above and beyond and she is the reason I am a happy customer. She took what could have been a bad experience and turned it into a great one. Thank you Jane!

Beyond pleased- so worth the wait!

Excellent, courteous, responsive & professional.

Costumer service was spectacular

Absolutely love my bracelet. Customer service is top notch. Highly recommend.

Love these earrings! Unique look without being too dressy or extravagant looking. Easy to wear with casual clothing. Very happy I bought them!

Full service jeweler. Prompt delivery

My husband has been asking me for years if I’d like a new wedding set, and I always said no. Once I started seeing ads for Jean Dousset, I changed my mind. I looked for months, and settled on a cheaper version from another chain company. I returned it the next day and ordered the one I’ve been watching at Jean Dousset. It’s beautiful! I am so in love with it. (Wedding band in photo is Cartier)

Jean Dousset is THE BEST in the business!!

Excellent customer service

Great brand, beautiful quality, and stunning pieces.

We loved it so much we bought a second one for my husband to wear too!!

Beautiful, high quality and top notch customer service!

I love the customer service !

Took a bit to get the piece but I’m very happy with customer service and packaging.

We had a great experience with the Kadidja via email, and the salesperson on duty when we arrived to purchase.

When I received the ring I was blown away by its beauty and craftsmanship, but I wanted to wait until I proposed, before leaving my review. My fiancé was even more blown away than I was! She thinks it is absolutely perfect! I am very happy with my decision to go with Jean Dousset! I really appreciate their customer service as well! Merry Christmas and Happy New Years to their team!

Wife love the necklace. Great customer service as well, very accessible, will come back.

I love these beautiful earrings! They do not droop at all, sparkle with all their might and are actually bigger than I expected! You will not be disappointed. They were ready earlier than expected (had to be made) and the person who helped me spent so much time helping me choose the right pair (like 2 hours on text, at night EST and multiple days). It was an exceptional experience all around.

Shipping was fast and service was very responsive