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Wonderful products, easy ordering and quick delivery. Especially appreciated meticulous & elegant packaging, little lavender branch so adorable reflecting this quality makeup. š
Love the product wouldāve been nice to get a sample of an alternate product. Thatās how I come upon this product, but I got a sample of the same product not that I donāt appreciate it. :)
Fast delivery! And a fun free trial of mascara
Absolutely fantastic customer service and the best products ever. I have been using this line for over 20 years. I have sensitive skin and break out easy. Never ever have a problem with this. Quality in every drop. I recently ordered the sunscreen in preparation for a trip to Mexico. Somehow, my phone put in the wrong shipping address and the product got sent back. When I reached out to them, I got a response within half an hour. They immediately shipped me a product so I would have it in time for my vacation, and included a little trial sample of some of their products. They always go over an above. Couldnāt recommend them more.
I'm a long-time Jane customer, and love the service and the product. The website is easy to use, and the shipping is quick. Usually anything I've ordered is sent out the same day. Such a wonderful product and company.
fast delivery best product ever
Perfect Customer service the email you on the spot if you have any questions Iām so happy thank you
Great products great customer service
Quick reliable shipping. Quality products.
Excellent all around. Thank you!
Love the colour blend
Nice
The tubing mascara will never be beat!!
Shipping was quick and was kept up to date by emails from Canada Post.
Kelsey Dave excellent customer service when a lipstick shade I did not work out. She had great recommendations when I gave her more information. The substitute shipped very quickly and was perfect.
I have been using Jane Iredale for 20 years and I just love it.
Shipping was fast as always and packed with care. Thank you!
The order was perfect! I was so excited to see the samples that arrived with my order! When ordering from your website, I could not put a box number,I left a street address. My parcel was shipped via canada post. The post office could not deliver my package without my box number. It took me numerous days to locate my package. I would love to order from you again but will not until your delivery service is dependable.
Was shipped a wrong product and Jane Iredale team corrected the mistake and sent the correct product in a matter of days. Excellent customer service!
Kelsey is an excellent service rep. Shipping fast.



| Stars | Count |
|---|---|
| 5 | 2429 |
| 4 | 226 |
| 3 | 104 |
| 2 | 67 |
| 1 | 89 |
| Total | 2915 |