Site reviews
All is good.
Your products worked as described. Shower is currently incomplete.
All is good.
Your products worked as described. Shower is currently incomplete.
Horrible
I'll never use your company again. F for customer service, F for return policy.
Horrible
I'll never use your company again. F for customer service, F for return policy.
Delivered quality poduct as advertised.
Delivered quality poduct as advertised.
Delivered quality poduct as advertised.
Delivered quality poduct as advertised.
Luther Job
Luther Job
Luther Job
Luther Job
service great, product great, fast
service great, product great, fast shipment, thank you
service great, product great, fast
service great, product great, fast shipment, thank you
LOUSY WEBSITE
You give me a lousy password, that your system does not recognize! You send me a lousy link to reset the password, in which the webpage displays NOTHING for resetting the password. Are people really paid for providing this type of service to you?
LOUSY WEBSITE
You give me a lousy password, that your system does not recognize! You send me a lousy link to reset the password, in which the webpage displays NOTHING for resetting the password. Are people really paid for providing this type of service to you?
More related videos
I think more related videos is needed to your products. Seems a lot of your videos are general installation and not specific to any one product.
More related videos
I think more related videos is needed to your products. Seems a lot of your videos are general installation and not specific to any one product.
Excellent product
This was my second shower with Tru-Gard membrane. The first one was so easy I had no doubt about using the product again. The videos showing installation were very helpful. I did deviate a little. The installer in the video uses a steel trowel with the corners cut down to a rounded edge to smooth the membrane. I was afraid of tearing mine, so I used a 12" wooden float. It worked extremely well. Excellent product...
Excellent product
This was my second shower with Tru-Gard membrane. The first one was so easy I had no doubt about using the product again. The videos showing installation were very helpful. I did deviate a little. The installer in the video uses a steel trowel with the corners cut down to a rounded edge to smooth the membrane. I was afraid of tearing mine, so I used a 12" wooden float. It worked extremely well. Excellent product...
TruGard
Awesome product and awesome customer service!
TruGard
Awesome product and awesome customer service!
Great install
Product decreases time of install and confident no leak system.
Great install
Product decreases time of install and confident no leak system.
Trugard Direct 4 inch Stainless steel drain kit with Trugard Direct sealant.
Ok,this is the 7 the Trugard Direct 4 inch shower drain kit I have installed, and the drain is easy to install,and the price is awesome compared to the orange brand,and just as good as good in quality, Trugard Direct also has fast shipping too.
Trugard Direct 4 inch Stainless steel drain kit with Trugard Direct sealant.
Ok,this is the 7 the Trugard Direct 4 inch shower drain kit I have installed, and the drain is easy to install,and the price is awesome compared to the orange brand,and just as good as good in quality, Trugard Direct also has fast shipping too.
I hold my review
Please review my mail that was mailed 4/23/2017 for product question
I hold my review
Please review my mail that was mailed 4/23/2017 for product question
Same as the orange stuff
Same as the sclitter stuff but more affordable.
Same as the orange stuff
Same as the sclitter stuff but more affordable.
Pre-Slope
This made our installation so much faster and was easy to install. I would highly recommend this to anyone in the trade or homeowners.
Pre-Slope
This made our installation so much faster and was easy to install. I would highly recommend this to anyone in the trade or homeowners.
Shower kit
Great product
Shower kit
Great product
Tru-gaurd Review
Thanks Jake, Everything went great! Great product.
Tru-gaurd Review
Thanks Jake, Everything went great! Great product.
Membrane Purchase
Great price and free shipping for a great product! Beats other manufacturers prices!!!
Membrane Purchase
Great price and free shipping for a great product! Beats other manufacturers prices!!!
Customer support
Excellent service by phone or email. Took care of an order issue and was available to answer questions ( even when contacted after normal business hours)
Customer support
Excellent service by phone or email. Took care of an order issue and was available to answer questions ( even when contacted after normal business hours)
Not as Easy as the Video
Our application did not go on as smoothly as the video. Probably because we are novices and this was our 1st time. It would be nice to have a video exclusively for the shower walls. AND telling/showing what consistency the mortar should be since "a little on the runny side" was a bit vague. We had a challenge getting it to lay flat as the bubbles didn't want to come out. And it wouldn't stick to the Hardie Backer in certain spots (may have been the mortar consistency). Other than that, it worked well and I'm extremely confident it will seal our new shower nicely. Oh... we also received 2 tubes of caulk, but when I opened one I could NOT get it to come out. I switched to more normal silicone. After a while, the TruGard caulk did seep out of the tube, but looked like a really think glob of paste. Is that normal???? Overall, I think your product is solid. The current videos are good and sold me. I think specific videos would be more helpful, and having caulk that comes out of the tube would be nice as well. :) Michael
Not as Easy as the Video
Our application did not go on as smoothly as the video. Probably because we are novices and this was our 1st time. It would be nice to have a video exclusively for the shower walls. AND telling/showing what consistency the mortar should be since "a little on the runny side" was a bit vague. We had a challenge getting it to lay flat as the bubbles didn't want to come out. And it wouldn't stick to the Hardie Backer in certain spots (may have been the mortar consistency). Other than that, it worked well and I'm extremely confident it will seal our new shower nicely. Oh... we also received 2 tubes of caulk, but when I opened one I could NOT get it to come out. I switched to more normal silicone. After a while, the TruGard caulk did seep out of the tube, but looked like a really think glob of paste. Is that normal???? Overall, I think your product is solid. The current videos are good and sold me. I think specific videos would be more helpful, and having caulk that comes out of the tube would be nice as well. :) Michael
product quality is superior. I
product quality is superior. I have not installed it yet.
product quality is superior. I
product quality is superior. I have not installed it yet.



