Great service. There was an issue with our PO Box address and my order got returned back to JandH. They took care of the situation immediately and got it to us just in time for Christmas. Very happy!

Some of the best pricing and selection! They have good sales too and always quick shipping!

I called about a recent order and learned that the reel I wanted had been discontinued. Brian (I hope I have that right) was fantastic—he helped me find an alternate option and ensured I got what I needed for my planned trip. Buying big-ticket items online can be challenging, but this experience really put me at ease. When the reel arrived, it exceeded my expectations!

J&H stocks the top brand products, has very fast free shipping available, and a great website that makes ordering easy. Their prices are very competitive as well. Five stars!!

I called several times for advice and each time i called the staff was helpful and knowledgeable. the products came promptly, they were packed well and they were as described. J & H and crew are professionals

Staff at J&H is always super helpful , Josh is a great guy and a big help as well… I drive specifically there anytime I need a new dark matter skinner rod, or reels and tackle! 45 min drive for me there and back everytime but it is worth every second. It is your one stop shop. Huge selection of all your bait and tackle! I will be using them for all my fishing gear. Dark matter is wonderful brand, great product. Thank you J&H Tackle. Cant wait to use my new saltx2 reel and my new backpack that I got this weekend at J&H tackle!

Fast service and fishing pole was well packaged for shipping.

The last few years I’ve bought everything from reels to tackle and apparel from J&H and they’re fast, proficient and reliable. One great experience after the next. For online ordering these are the best people to deal with. Thank you, Joe D From West Islip NY In Orlando FL Now

Spoke to someone on the phone who immediately helped with my online order. I feel much better purchasing from these guys vs some big box store

Quick shipping, and a bit of patience if something seems to be out of stock. Josh will sort it out, or he'll let you know what the alternatives are. Also, good advice, without reservations. I like that.

J&H just got me to buy not one, but 2 new reels when I didn't even realize I needed any new reels. It's so nice to order from them because whenever they advertise something I like, they have it in stock and ship it out quickly. The only negative thing I can say is that I really want one of their shirts, but they're not available in a size that'll fit a big fat guy like me.

There are plenty place to shop for tackle online, heck even amazon. J&H has great prices and fast shipping. I had a problem with my last order - they sent the wrong size. They asked me to send a picture to verify the issue (trust but verify - there are too many people now trying to beat the system) They immediately sent out the correct size and told me to keep what they sent. All I expected was for them to pay for return shipping.

Had a good experience shopping a exceptional reel who is a masterpiece Thank you Josh and company for nice collaboration and making sure we are happy

I've had nothing but excellent service over the years with my orders from J&H. The range of products offered is extensive. My questions were dealt with quickly and advice was valuable in helping me choose products. My last order for a pair of reels was typical of my experiences. Customer communication was excellent and timely and the shipping experience was swift. The reels were expertly packed and in perfect condition.

So frankly the great service was the result of a mess-up. I purchased a reel that didn't get spooled and shipped in time. They acknowledged their mistake but because I was headed on a fishing trip and wanted the reel they went above and beyond and overnighted a new reel fully spooled. Of course I have to return one but frankly there are very few companies that would own their mistake an make it work like this. Definitely earned a long time customer.

Shipping is always on point and they respond to emails quickly as well. The dark matter psychedelic rod I ordered is defective and I'll need to return or exchange it. I'm sure it will go smoothly.

Their always helpful when it comes to any questions. I've bought several rods and reels and have always been more than satisfied with every product sent my way. Captain Rick Mager

Josh excels at customer service and has always been helpful in getting me fishing rods, reels, and other items on short notice for upcoming fishing trips. He is knowledgeable about the products and provided recommendations on items relevant to my needs.

The purchase was easy. The website is easy to navigate. A pleasure as usual. Any I’ve talked to the staff you guys have been more than helpful.

Shipment was delayed across the country for a few days through fed-ex (not J&H’s fault), and one of the customer service reps I talked to seemed a little eager to get off the phone, Harry however was very nice and completely on top of my concerns. He certainly restored all faith in the situation. I would definitely order from here again, just talk to harry or josh for any of your problems.