It's now one hour after their closing time (7:00PM Pacific) so I'm going to assume there's no automated upload process yet to run and I've had neither images uploaded nor an email received stating there was a delay. Delays happen but customers should be notified at minimum. They make view this as "no blood, no foul" since is an online order and I'm not driving there to pick up but like anyone would I've been looking forward to receiving images all day. Disappointed it didn't happen per the date shown on the order and more so that they don't appear to concern themselves with letting people know when a delay happens.

Amazing quality & customer service always!! And so fast :)

I couldn’t be happier with this entire experience- every step of the way, especially the fantastic work of Ken on my custom print - resulting in a perfect print that exceeded my expectations!

Simple!

Great staff

Too expensive

I received my prints back in a timely manner, and they were well-done! This is the first time that I felt safe sending my film to be developed and taken care of. I would highly recommend trusting The Icon with your prints!

I love everything at Icon but if I could change one thing, it would be that both in-store orders and online orders could be seen in one place to help employees and customers stay organized.

Love you, fam!

Photos look good but the glossy photo paper quickly became warped after placing them in a frame, which is obvious if you look at them. Not a huge deal but fairly disappointing

Amazing customer service!

Icon was very helpful and provided exactly the product I desired. highly recommended.

My experience was poor. I sent my color negative film to be hand printed and it came out +3/4 stop overexposed. Should of left it in the enlarger for another 7 seconds.

Awesome service and fm development.

good

Fast turn around! Excellent service!

Best quality, fast service, and friendly staff!💯

Excellent drum scan from The Icon. Have had them do several for me, will keep returning

This was my first experience with Icon LA. I had heard about their high-quality prints and decided to try them for an upcoming exhibition. I’m glad I did because the print is simply beautiful. I highly recommend them and will use them for all my future printing needs.

Service and quality is what I have known from ICON for over 20 years.