Printing and shipping were on-time. Prints look a bit dark, which may be my fault, but the colors look dull and lack vibrance. This was a test print for a larger order, but I do not plan to proceed. Printing cost was low, but shipping is expensive.

Always a good experience, particularly as I am an amateur. I have been coming to The Icon on occasion for over 25 years, usually for large format prints.

Been going to you guys for 17 years and have never been disappointed. Thank you for always providing the best service in the biz.

Always super fast and easy! The quality is insane and the prices are literally unbeatable. At this rate I’ll be printing once a week at least!

Excellent services and very good quality,

Very pleased with developing of expired film.

Very quick in delivery.

I feel like I finally found a reliable film lab that has a reasonable turn around time and great customer service. What a freaking gem! Also love all the scanner options and high quality file options :hands_heart:

Great service, great price! Photos look awesome! Will be returning for sure.

Very pleased with print quality!

It's now one hour after their closing time (7:00PM Pacific) so I'm going to assume there's no automated upload process yet to run and I've had neither images uploaded nor an email received stating there was a delay. Delays happen but customers should be notified at minimum. They make view this as "no blood, no foul" since is an online order and I'm not driving there to pick up but like anyone would I've been looking forward to receiving images all day. Disappointed it didn't happen per the date shown on the order and more so that they don't appear to concern themselves with letting people know when a delay happens.

Amazing quality & customer service always!! And so fast :)

I couldn’t be happier with this entire experience- every step of the way, especially the fantastic work of Ken on my custom print - resulting in a perfect print that exceeded my expectations!

Simple!

Great staff

Too expensive

I received my prints back in a timely manner, and they were well-done! This is the first time that I felt safe sending my film to be developed and taken care of. I would highly recommend trusting The Icon with your prints!

I love everything at Icon but if I could change one thing, it would be that both in-store orders and online orders could be seen in one place to help employees and customers stay organized.

Love you, fam!

Photos look good but the glossy photo paper quickly became warped after placing them in a frame, which is obvious if you look at them. Not a huge deal but fairly disappointing