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travel & leisure
travel & leisure
travel & leisure
Michael🇩🇪
Once a happy customer
I purchased the H6 in Night Blue (Premium Hard Shell) about two months ago, and at the beginning I was a very happy owner. Look: The design is beautiful and modern. The Night Blue color looks elegant and high-quality. Rolling performance: The suitcase rolls extremely smoothly and effortlessly – even when fully packed. Interior features: The inside layout is well thought out and practical. Everything feels premium and well organized. The only small downside at first was that the zipper feels a bit small and less robust than expected. However, after the very first long-haul overseas flight, the suitcase looked as if it had been used for years. Of course, airlines do not handle luggage gently, and some wear is to be expected. But the amount and intensity of the visible marks and scratches were far beyond what I anticipated – especially considering this is marketed as a premium hard-shell suitcase. Other suitcases I’ve owned handled similar flights much better. I was honestly very disappointed. When I contacted customer support to ask why this premium suitcase showed such strong wear after just one trip, I was told that these were only superficial changes and was advised to purchase a protective cover in the future – which they kindly offered to sell to me at a discount. My conclusion: When you first unpack it, the suitcase is very convincing and makes you feel like a happy owner. But unfortunately, after real-world use, it does not live up to the expectations of a premium product.
