Excellent

Home Roasting offers top-notch customer service. I had an issue with a roaster and a new one was shipped out that same day. You don't know how good or bad a company is until you have a problem. I give Home Roasting Supplies 5 stars!

Every interaction I have had has been 5 star - whether ordering new items or repairing one, it's always met with great customer service. It's a pleasure :)

Great and Super Fast service! Very Responsive! Great Company to do business with!

Great prices and fast shipping. And some free green coffee to practice with!

Very informative, friendly, and delivered as promised.

Thanks to the guys that keep us going!!

Thanks for the support

Shipping was quick and it arrived when they said it would!

Did great

Ok

Shipped quickly.

There should always be no additional cost for shipping. Everything else was great.

Really quick service and the only place who had the extension tube in stock every one was out

This is a popular item as I had to wait a while for it to come back into stock, but HRS sent me an email when it was on their shelves and I was able to order it right away. This is a great upgrade, vastly improving bean circulation and retaining heat. I expect my SR800 will last much longer since I’m able to use a much lower heat setting. And the beans...their turning out great!

Super fast shipping, securely packaged. I took a chance on a refurbished unit and am very pleased with the outcome.

Thanks!

Fast Shipping and Great Product

They sell great roasters and ship fast.

Very responsive and cooperative.