Fast shipping, great service.

SHIPPING WAS ALMOST HALF THE COST OF THE LID.

Great order process and the complimentary coffee was a very nice quality!!

Very fast shipping and packaged great. Which is what you want for a glass tube. ;)

Thanks for the quick service

Great service...couldn't ask for better

Great service quick shipping

Shipping was super fast

Well packed, shipped fast. Nothing arrived damaged. No complaints here!

Super fast shipping!

While the SR540/800 can roast without the extension chamber, it needs to run on almost full power and high fan speed the entire roast, leaving little room for experimentation and uneven roast. Chances are most home outlets aren't going to provide enough power, but the extension chamber delivers on what it promises to do. Now I can keep fan power on the middle and low power through the roast, allowing the beans with plenty of room to move which leads to even roast. Because this extension is such a crucial piece, it should have been sold with the Fresh Roast unit. A storage case for the extension chamber would be great as well, but I will have to look for something that accommodates the roaster unit and the extension chamber. These two items are my main complaints that I'm docking a star.

Great price and quick shipment.

Very quick, responsive service is a nice compliment to excellent products. Absolutely recommend.

Been a customer for about 15 years and have always been happy with the products and the service. Communications are always prompt and courteous. Wouldn't be a customer this long if they weren't doing something right.

Item arrived quickly, and it was well packaged. They even threw in a couple of spare gaskets.

Excellent

Easy ordering and delivery very timely.

Fast shipping

Very pleased with the quality of the product. Shipping was quick.

Best customer service ever