I can’t speak highly enough of Chancee at the Pacific Fair store! I visit regularly, and every single time she goes above and beyond, not just for me, but for my mum and sister too. She has been absolutely incredible, especially during one of the most important times of my life: shopping for my wedding. Chancee treated us like family from the moment we walked in. Her genuine care, patience, and incredible eye for detail made what could’ve been a stressful experience feel easy, exciting, and truly special. She listened, supported, and celebrated with us every step of the way. It’s rare to come across someone who puts so much heart into what they do. Chancee didn’t just help us shop, she made us feel seen, heard, and completely looked after. She is a true asset to the store, and I’m honestly grateful for everything she has done. Thank you, Chancee, you’ve made a lasting impression we’ll never forget!

amazing!

Hubby got me a set for our anniversary as 4th year is silk/linen and I just about squealed when I saw it. Looooove the pyjamas. So soft and and the sizing is very giving. Not a lot of pyjamas lately that I like the look of on me but this one was just perfect.

Very nice Pyjamas

The American lady at Pacific Fair store was simply outstanding! Her personal touch and lovely personality was also so genuine. We certainly will be back.

Super easy to purchase and super fast in delivery! Perfect thank you!

From start to finish, the customer service was outstanding. My questions were answered promptly and with genuine care, and the team went above and beyond. Truly a five-star experience.

No problems! Arrived very quickly.

Beautiful products exceptional customer service

I came into your Pacific Fair shop for the first time last week with my mum. We had the most lovely customer service experience from Ingrid. She was kind, informative, helpful & very aware & responsive to how we wanted to be served (this is a rare thing as not everyone can read a room!). Mum and I ended up leaving with 2 pairs of pyjamas and a travel bag as a gift for my mum. We had the nicest experience, now shopping these beautiful pjs will be my go to present as they are so comfortable! & the monogramming is such a nice personal touch.

I can't wait to wear this robe on my wedding morning. The fabric is great quality. So light and effortless to wear. It came beautifully wrapped and smelt soooo good when I opened it. LOVE!

Great customer service!

Great quality slips and robes and fast shipping!

It came beautifully packaged and very quickly

I love the cami’ and French knickers! The fabric and lace is delicious. The fit is generous (for those of us with a bust). The packaging is luxurious! If it came in a box it would be like stepping back in time💖

Quick service

Beautiful shop and very friendly and helpful staff!

Love Homebodies Looking forward to having it in the US!

Great service

I am beyond grateful for your team! I purchased the Ultimate Lush Plush robe from Homebodii to wear on the morning of my wedding day. I had my new initials embroidered and it’s just simply perfect. The quality is next level down to the thoughtful scented card when you open the package is second to none. I had a hiccup getting my gown delivered as Australia Post delivered it to the incorrect address and to say I was devastated would be an understatement. I had purchased the shipping insurance and reached out to the Store on the Gold Coast and was greeted on the phone by their manager Laura. She was so kind and nothing was too much trouble a literal angel! She went above and beyond and this Bride is truly grateful for her customer service and support!:pink_heart: Laura was able to help in assisting me to finally have my gown delivered safely to my door and I can’t express in words how thankful I am. Every staff member I have come in contact with has been amazing keep up the great work! You now have a customer for life! Thank you so much from the bottom of my heart!