👍

The dress is excellent quality and looks stunning = great value for money. However, EU customers should be careful when ordering. The shop charges “taxes and duties” at checkout, describing them as an estimate, but these charges are not reflected on the commercial invoice and are not deducted or settled with customs. As a result, I had to pay import taxes and duties again upon delivery. The explanation provided by the company was insufficient, and the partial refund did not cover the full amount paid twice. Customers should be aware that an “estimated” tax charge is not the same as taxes being properly prepaid or declared to the EU Tax Unit.

Great customer service, and fast shipping!!

Perfection

I love Herve Ledger designer

Perfect

Gorgeous dress! Can't wait to wear it. True to size and beautifully made.

Always speedy delivery and great packaging

This dress is a dream! I uploaded vid of me trying it on and people asked where I got it. I am planning to wear it for a Mardi Gra ball.

Dress arrived very quickly .

Worst customer service. The phone number on the website is wrong so you cannot talk to anyone directly. No one returns emails. Chat is a 2 hour wait. It wasn’t until I asked to just cancel my order did I get a straight answer.

Ordering and receiving were good.

The worst customer service. Phone number is not correct so you can not talk to anyone. Response to emails is zero and 3 plus hour wait for a chat.

I love this designer. Everything I got from this designer is so gorgeous on me and I sure got lots of compliments except the last one I got. It’s made way too small.

Nice customer service! Took awhile to respond but very helpful.

Amazing

Perfect fit and color

Great experience

The taxes were prepaid from my side with the order, but you put on the shipping label that they are not paid. The dress is still in the Customs, because they have to contact you and sort this out with you. Sorry but this is very poor service. Especially if I have to pay all taxes again.

I love this brand! Best ever