Site reviews
Bottle not delivered
I ordered 3 bottles of whiskey 2 turned up so I contacted them and was told the warehouse never sent the 3rd bottle out. I have been told twice now that the bottle had been re sent out and yet still no bottle... I have sent emails and I am not getting a response.... Will never buy from these guys again Drew K
Bottle not delivered
I ordered 3 bottles of whiskey 2 turned up so I contacted them and was told the warehouse never sent the 3rd bottle out. I have been told twice now that the bottle had been re sent out and yet still no bottle... I have sent emails and I am not getting a response.... Will never buy from these guys again Drew K
Awesome quick service
Awesome quick service
Awesome quick service
Awesome quick service
60th gift
My mate loved every drop and so easy to send the perfect gift to him in Vic from WA. Ordered and delivered within the week! Perfect!
60th gift
My mate loved every drop and so easy to send the perfect gift to him in Vic from WA. Ordered and delivered within the week! Perfect!
Very slow delivery process
Please make the delivery process fast so customers love to order again and again.
Very slow delivery process
Please make the delivery process fast so customers love to order again and again.
Luv this company
Always expanding its products, easy to purchase from, good quality products, allows real positive/negative reviews of products which to me is always a plus, easy to contact.
Luv this company
Always expanding its products, easy to purchase from, good quality products, allows real positive/negative reviews of products which to me is always a plus, easy to contact.
Not delivered
I ordered for my daughter’s birthday but the gift was damaged in transit so I was asked to order a replacement. This had not been delivered two weeks later. On enquire I was told that it was returned to sender but no-one informed me of this. To date my daughter’s gift has not arrived. The original order was made 28/2/22. I will not be using Hello drinks again
Not delivered
I ordered for my daughter’s birthday but the gift was damaged in transit so I was asked to order a replacement. This had not been delivered two weeks later. On enquire I was told that it was returned to sender but no-one informed me of this. To date my daughter’s gift has not arrived. The original order was made 28/2/22. I will not be using Hello drinks again
Quick response
I had aust post "break" my oreder, but you guys (steph) were onto it when i raised the issue. Prompt with the refund for missing items. Thanks guys
Quick response
I had aust post "break" my oreder, but you guys (steph) were onto it when i raised the issue. Prompt with the refund for missing items. Thanks guys
Online catalogue did not reflect available items
I ordered and paid for 2 bottles, including a cognac. Was advised a day or so later that cognac was out of stock. I chose another listed similarly priced ( and not at all rare) cognac, but was then advised another day or so later that this was also out of stock. Requested and got a refund. Was offered a $10 voucher as compensation (thank you, nice gesture) - but it would have saved delay and disappointment if items out of stock were flagged that way on the Hello Drinks website (ideally with a 'let me know when this item is back in stock' button). There are better online drinks retailers available.
Online catalogue did not reflect available items
I ordered and paid for 2 bottles, including a cognac. Was advised a day or so later that cognac was out of stock. I chose another listed similarly priced ( and not at all rare) cognac, but was then advised another day or so later that this was also out of stock. Requested and got a refund. Was offered a $10 voucher as compensation (thank you, nice gesture) - but it would have saved delay and disappointment if items out of stock were flagged that way on the Hello Drinks website (ideally with a 'let me know when this item is back in stock' button). There are better online drinks retailers available.
Slow & Incompetent
Made an order, waited a week - no update... Courier had no record of it, Your warehouse had lost track of it "They are doing a depot search for it" No update to me to say this had happened until I had to contact you about it. Poor service. At least the refund was relatively quick. Also, If you're using Couriers Please, you are doomed as a business.
Slow & Incompetent
Made an order, waited a week - no update... Courier had no record of it, Your warehouse had lost track of it "They are doing a depot search for it" No update to me to say this had happened until I had to contact you about it. Poor service. At least the refund was relatively quick. Also, If you're using Couriers Please, you are doomed as a business.
Hello Drinks was able to
Hello Drinks was able to provide me with 3xcartons of Carlton Dry Lime (which is very difficult to find) and they were delivered very promptly. Thankyou
Hello Drinks was able to
Hello Drinks was able to provide me with 3xcartons of Carlton Dry Lime (which is very difficult to find) and they were delivered very promptly. Thankyou
Good
They do have great deals sometimes they get the bottle sizes wrong. But they are always willing to correct it price difference & compensate with a future discount.
Good
They do have great deals sometimes they get the bottle sizes wrong. But they are always willing to correct it price difference & compensate with a future discount.
Sold me out of date drink
Bought cougar cans. Daughter said it had turned. Turns out drink was 5 months past useby date
Sold me out of date drink
Bought cougar cans. Daughter said it had turned. Turns out drink was 5 months past useby date
Time
Changed my order around when it said that the items were available And didn't arrive when it was supposed to..
Time
Changed my order around when it said that the items were available And didn't arrive when it was supposed to..
Always get what order, easy
Always get what order, easy to order, job done :)
Always get what order, easy
Always get what order, easy to order, job done :)
Hello Drinks Amazing Professional Service
High quality wine - variety- professional service. Highly recommended.
Hello Drinks Amazing Professional Service
High quality wine - variety- professional service. Highly recommended.
RECOMEND
Execelent services and the variety of Liquor and Special it's overwhelm plus a profesional customer services
RECOMEND
Execelent services and the variety of Liquor and Special it's overwhelm plus a profesional customer services
for the price its good
l really like the product the money is worth it thk you hello drink one bad thing is it takes to long to receave it that is one thing wrong
for the price its good
l really like the product the money is worth it thk you hello drink one bad thing is it takes to long to receave it that is one thing wrong
Fast shipping and great prices
Fast shipping and great prices.
Fast shipping and great prices
Fast shipping and great prices.
Good service
Had used Hello Drinks twice and both time its being great service. Don't except instant delivery at around Christmas and new years, not their fault the Postie's are backed up! Overall worthy to buy from.
Good service
Had used Hello Drinks twice and both time its being great service. Don't except instant delivery at around Christmas and new years, not their fault the Postie's are backed up! Overall worthy to buy from.
My Drinks Order
I was sent an incorrect wine order,I emailed and was taken care of and sent the correct order I was really happy and they let me keep thewine that was incorrect, So I thought that was kind and I passed it on to someone who greatly appreciated the wine as they were having a expensive time and it was a little unexpected treat for them.
My Drinks Order
I was sent an incorrect wine order,I emailed and was taken care of and sent the correct order I was really happy and they let me keep thewine that was incorrect, So I thought that was kind and I passed it on to someone who greatly appreciated the wine as they were having a expensive time and it was a little unexpected treat for them.



