As expected. Good helpdesk support

Excellent. No issues.

Fast shipping, responsive and helpful customer service, and easy to order

Quick and ease of ordering the item online.

Customer service responded promptly and answered my questions on both Whatsapp and email. Shipped on time.

Fast delivery

Very fast delivery and good support.

Fast and easy to shop

Very late delivery, later than delivering from overseas.

Fast delivery and easy to shop

Very fast delivery

.

Shipping was rather quick, item came as described, price was competitive as well. Will purchase again if needed.

nice

Bought two podcast mic’s from this site as Xmas gifts and they refused to allow an exchange for items of similar value a few days after delivery. Trying to get through to customer service was next to impossible. Do not buy gifts from this site. Minimal customer support and a non-existent return policy.

Worst

Email advice from the seller was misleading. I would not have purchased this product if I had understood "passive" vs "active" noise cancellation. To promote passive noise cancellation as a feature is just going to mislead less informed purchasers. I am quite cross.

I would advise potential buyers to avoid this seller if you're keen to exercise your warranty rights. I enquired about a set of earphones that they sold, was told there was 2 years' warranty, so I made the purchase. There were issues with the earphones within the 2-year period. I reached out to their support email. They took a week to get back to me with instructions. In order to process the warranty claim, they tell you to: 1. Contact ProAktiv International Pte Ltd (info@pi-pl.co) and we will issue a Return Merchandise Authorization (RMA) number. 2. Provide proof of purchase and a detailed description of the defect. 3. Ship the Product at the appointed service center at your expense.         Gworx         56 Kallang Pudding Road 05-01         Contact Person: Mr. [omitted]         Please contact Mr. [omitted] first to set an appointment. 4. After repair/replacement, please collect your item. This is the most convoluted and complicated warranty claim process I've ever come across. I asked to clarify if there's a service/repair fee for products under warranty. They say as per manufacturer only the parts are free. It is false and misleading to claim 2-year warranty and require customers to pay for the service/repair fee. I was not informed about this material condition to your warranty before I bought the product.  Had I known, I would not have bought this product. I've purchased a few products from you in the past. I will not buy any further products from you.

Quick delivery!

For every recommendation👍