Shipping was fast and bike was easy to put together

This was the best fitness machine one can ever imagine. It is low impact on the joints and good exercise to get you in shape and help you recover from surgeries

Online Ordering is Great. Shipping and Delivery a very good support from the Shipping Company and on time. The Financial Part is Hurrable. I sent a Certified Check from my Bank and to date NO Response fro AFFIRM.

Excellent service. Easy purchase. Free shipping. What more could anyone ask for?

Great company and staff. Wonderfully made solid equipment.

Great customer service

shipping experience very good I was able to track until it arrived

The instructions were a little difficult to understand, the way the handles and pedals attached to the front caused it to bind while in use, once my husband reversed that it know is smooth while in use. I reached out to the person who emailed me it was shipped about needing to reset my information in it and got no response and the instructions do not tell how it can be done. I cannot find where my information is stored, if it is being stored which defeats some of the purpose of purchasing this model, which cost more. Hope someone see's this and will respond with the information I need.

Rubber boot attaching to display did not fit through the cupholder top opening. The tail of it was too big. Tech help had no solution for me.

Great customer service. Everything was delivered on time and the exercise equipment was carefully packed. We were very pleased with the service.

This unit delivered on schedule. The cardboard crate was damaged on two sides, but the inside packing was good such that the unit itself was in good condition with no damage.

So far, it's mostly so good. We realized yesterday that we've not received the heel cup attachment we ordered.

pretty fast delivery from the other side of the country. equipment arrived in good order. the web site ordering process itself was clean. I've ordered two separate pieces of equipment with no complaints about the experience.

Very easy to get. Delivered fast and setup for me. You couldn’t ask for it to be any easier than it was.

Service was exactly as expected.

Easy ordering and kept up to date on shipping

I Love it.

The ordering process was smooth. Customer service representative was helpful in determining what machine would fit our needs. Replacement process was hassle free. I am very happy with my experience

Several comments as follows, firstly, great service, shipping, & delivery & wonderful that unit was fully assembled!, secondly, difficult to adjust length of unit for a persons size, takes 2 people and is quite hard to move.. thirdly, diameter/ circumference of petal movement is rather small.. but maybe was designed that way for seniors, but feel it is too small overall

Well done