My daughter and I have purchased from Haptic twice. One quilt was celestial for my grandson. The deepest hue of blue I’ve ever seen and he loves touching the hand stitched constellations. The other was a map of the Grandfather mountain area for my daughter. The detail on this piece was stunning and it is the perfect size for curling up with a book or watching TV. . Definitely will be back for more!

Your products are quite beautiful but your service for mail orders needs a make over. Love what you make, I wish I was in Brooklyn to buy directly from your workshop.

Shipping takes a little longer than expected but the items were very cute and I was happy to get them on sale

Excellent customer service!! Prompt and friendly responses.

Love this business! My best presents come from Hapnic.

Loved everything as always!

Love my hudson valley quilt!! I bought it during the sample sale and was having issues with the accessing the link. I emailed the help@ email and someone got back to me super quickly. The quilt also arrived quickly and well packaged.

Barbara at Haptic Lab was so helpful, sorting out a delivery issue that was in no way HL's fault. Delighted with the quilt. Love this company.

Excellent items with speedy delivery. Love your stuff!

Love my computer cover with Sun & star!!

awesome all around. great products and customer service and super fast delivery!

There's a personal touch engaging with Haptic Lab that is so refreshing - from newsletters to product descriptions to online support. Even though I live clear across the country, I see them as my favorite store that's just around the corner. Thank you for making some of my favorite items of all times. The compliments never cease when I wear one of my quilted coats!

I had hoped to buy my DIY quilt from a UK supplier (I live in the UK) but they had sold out so I bit the bullet and ordered from Brooklyn. Website clear and easy to use and because I ordered from UK prices were in £ and shipping costs easy to see before confirming order. And tracking with USPS was brilliant. I’ve now got to sew it . . .

I recently purchased the Brooklyn quilt and was in awe of the quality and detail of our new quilt. I added personalized embroidery which came through flawless. The order process was simple and easy. My son loved his gift and it will be a treasured heirloom for years to come!

Delivery came the day we celebrated a delayed family Christmas, just in time.

The quilt with custom embroidery is absolutely perfect. Great packaging. It arrived during a torrential rain storm and was left outside. Due to packaging, quilt was perfectly dry. I higher recommend and will order more. These make beautiful gifts.

I bought this as a gift...they love it!

Cannot get metal thing to attach string to kite to slide open. I cannot find related instructions. Video shows it open, but how?

Great packaging and shipping.

The ordering was easy and the delivery quicker than I expected. The quality of the quilts quite lovey