No issues with shipping etc. Was very clear on which replacement to purchase.

Great t/a from order to shipping

Delivered as scheduled

Arrived quickly, good communication and quick to post

Super easy ordering. Quick delivery. Great quality product

Easy to use website, prompt delivery and communication. Extremely pleased with the service. Thank you and I recommend to future customers without doubt

Amazing support

Easy to install and looks seamless in our apartment!

The products looked promising however were not as useful as I imagined.

They were good to work with and got me the right flap. Sent it and came on time. Thanks

Great customer service very responsive

I definitely would recommend this door

Excellent product, excellent service.

Great shipping

simple to order and quick delivery

Fast shipping and easy exchange of size when I ordered incorrectly.

Great!

Very smooth process and the quality of the product looks great

Great came on time and good fit.

Great experience. Im very grateful that Hakuna Pets offers a replacement flap! If i had to offer any suggestions, it would be to include some form of magnetic strip along the long edge of the flap - as these sometimes bend (lets mosquitos in!).