My order must be lost!! I have not received it.

Both pieces worked perfectly.

After contacting customer service, I was sent a replacement shipment that never made it to my house. I am so pleased with my experience

Still waiting for product to arrive since Dec 3.

Works and fits well

Received my new Grill parts and they are just like the originals.

Overall excellent, in spite of shipping damage. great customer service.

Order, shipped, install, and Grill baby Grill.

Item was not packaged well enough to withstand shipping and arrived bent and unusable.

I’m traveling; otherwise I would attach a photo. A weld point on one of the cross rods at about mid-length of the grid was missed.

Great service. Great Communication. Will definitely buy from GrillSpot again.

Grill Spot is a great supplier. I ordered three parts for my grill including new burner, The parts arrived quickly and at a good price. Very happy. Highly recommend Grill Spot.

It was worth the months' long wait for the online store to re-open.

Fast shipping knobs worked out perfectly

Perfect fit, easy to install. Works great

Doesn't fit like the original. Doesn't tighten up and is loose. At least the original indicator tighten up with a wing nut, felt and metal washer. 👎 Not satisfied.

Ordering process was easy, took way to long to receive but it finally showed up. Fits as designed.

Never delivered.

Exceeded expectations- BBQ grates arrived BEFORE long weekend. EnJOYed multiple grilled foods with family and friends - memories! Thank YOU!

Grill spot customer service was exceptional. I ordered an incorrect part and the customer service agent was very patient and willingly accepted my return without question. The parts arrived a few days later, perfectly fit and my barbecue is now like new!!