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I could not ask for better support for a product. Scott has gone above and beyond helping with my connection issues. The opener is fantastic but I do recommend if you use a mesh router or thinking of changing to one make sure it works with Tailwind first.

Discovered the Tailwind device a few years ago. Have loved it. I needed help installing and Scott answered via support very quickly. Now finding the required adapter battery depletes within weeks. On reaching out, discovered there is an adapter with wired power. Again, support was quick, the device delivered very quickly and installed easily by connecting two wires and plugging into Tailwind device. Can not rate the device and support highly enough.

Really good product but GREAT customer service

Great company in terms of both product and service. I have placed several of their vehicle sensors as well as the garage door sensors at this point and both work great. The Tailwind staff was very quick and efficient whenever I had questions but the process was pretty easy to install. All the devices work well and as intended so far and have lots of options for customization. Would buy again for sure.

Very well put together device. Works as designed. Had an issue with an input from a door contact. Tech support promptly sent a replacement. All three doors work GREAT!

The application is slick and well done. However the implementation, at least for LiftMaster is not amazing. Besides drilling into the track, and running a ton of wire, it’s essentially just wired into a remote garage door opener that just clicks when you trigger. I thought it would be more sophisticated than that. So it’s not really an elegant solution. Ratgdo, however is much cleaner and easier. You wire the device into the opener and… you’re done. No remotes, no learning, no long wires, no additional garage door detection. It took a couple of minutes. They don’t have an app, to speak of, but integrates perfectly with HomeKit (and other solutions) which is enough. If the packaging/marketing/app of Tailwind combined with Ratgdo’s actual hardware implementation you’d have a pretty unbeatable product. But given the choice between the two, Ratgdo’s quick, clean installation is the better choice for us.

I love my iQ3 and the sensor for my wife. So far they work flawlessly and make life so much easier. I was waiting for a product that is Home kit compatible and I saw Shane Whatley do a you tube review. He said it is a great product and I 100% agree.

System runs exactly as advertised. Customer service was top notch. Scott the owner really cares about his customers. Hopefully the company continues to thrive, as the software is reliant on the company's server to run. I also hope that Tailwind doesn't convert to a subscription model for its software, as that would negate why I chose Tailward over other alternatives in the market in the first place.

Fast shipping. Package got lost and service answered quickly to my questions, not Tailwind's fault. Item arrived in perfect conditions.

Outstanding

Much more reliable, easy to install, love it!

Fast shipping. Easy to install. Videos are great.

Great experience overall

The support Installation video is exceptionally well done.

Awesome company. Will definitely buy again.

Quality product, quick shipping - Easy to deal with.

Suppose you have a perfectly functioning traditional garage door opener and want to make it "smart," look no further. Buy this now.

Excellent install instructions

While others would require me to upgrade my garage door opener for a smart home, Tailwind does not. It’s easy to install. It works on my garage door opener (and if it works on mine it works on yours). It requires no subscription!! It does not take my data. And it works flawlessly with Apple Home. I also ordered the two remote sensing pucks and both work wonderfully. Extremely highly recommended. One of those rare 6/5 products.