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I discovered a core charge refund is a moot point, because it cost more to return ship it than the product itself. (USPS $80, UPS $60 for a $50 tail light core credit). That was disappointing, especially since the tail light is fully operational. . . merely a cracked lens.
Good prices and great customer service.
Good product selection, good prices and fast order shipping.
They sold something they didn't have; after two weeks, they hadn't said a word, so I had to figure out on my own that they didn't have the item and find a way to get my money back.
Great
I placed an order. Everything looked like it went through. Kept getting email I had items in my cart. Contacted customer service to see why my order wasn’t completed. No response. Two weeks later was notified my order shipped. I had already given up with no response from customer service. Finally three weeks later my order arrived. Would look for better communication in the future. If you have time to wait, your order will arrive on their schedule.
Great service. Quick delivery
Every time I order from GM Parts Now I have a great experience. They communicate quickly and keep me informed. I've tried other "GM Parts" websites over the years but I no longer go anywhere other than GM Parts Now.
Great service, prices and shipping. Very pleased!
Great service
Received the parts I needed in a timely manner.
Product was not as advertised. The picture and description show 10 bolts. I received one. Definitely will not recommend. I would take a refund and return the item if it were an available option.
Amazing service
Excellent OEM part for my traverse. Comparable pricing and your getting the real deal. Shipping took only a couple days. Very happy
Good quality 👍👍👍
Fast shipping exactly what I needed
Long delay for part. Would not respond to emails.
I’ve responded and filled out the form to return one part that was double ordered when the page glitched out at checkout, but I’ve not heard back from anyone yet on where to return that part or how to proceed. Call me at 574-274-2490
I have ordered many items from this website and have never had any issues. They always check the part is compatible with the VIN and if it doesn’t someone always reaches out to me and tells me which is the correct part. I will continue to order parts from here.
Competitive prices, genuine GM inventory, and secure shipping. A+++. Thank you.




| Stars | Count |
|---|---|
| 5 | 718 |
| 4 | 38 |
| 3 | 42 |
| 2 | 39 |
| 1 | 53 |
| Total | 890 |