I recently had an outstanding experience with the Global Kitchen Japan support team. Both Mariko Kobayashi and Yumi Hira provided some of the most helpful and patient customer service I have ever received. Mariko and Yumi handled the complex process of canceling my old order and the extra effort of setting up a new one with incredible patience and efficiency. It is rare to find a team so willing to handle extra administrative work just to help a customer. If you are looking for authentic Japanese products backed by a team that truly cares, look no further. Thank you, Mariko and Yumi, for your hard work!

The best there is

Overall, shopping here was great! I just wish they offered free shipping after you spend a certain amount.

Great shopping experience, fast shipping, excellent service

Still one of my favorite E-Commerce-Platforms. Great description, fast shipping, exquisite products. Never had any regrets!

The variety of products they carry and the very detailed descriptions are amazing. Shipped relatively quick.

Merci

excellent for sushi rice

Great products and range.

This company is awesome. Highest quality and exceptional prices. The quality you get for the money is unparalleled. All products purchased so far have been of the best finish and materials. BEATS PRICIER EUROPEAN MADE PRODUCTS. HANDS DOWN. AND KILLS CHEAP RUBBISH. Service is excellent. Products are beautifully packaged and all products have exceeded expectations. Nothing has ever been damaged so far after multiple purchases.

Excellent service, my kettle arrived in nz 7 days after ordering. One suggestion, the carefully instructions are in Japanese (understandable) it would be great if the QR code took the user to an exact English version. For example, I can see instructions for handle tightening, it would be great to be able to read the instruction.

Way easier than I expected. All items I did not find in Amazon or Ebay are here, at much better prices.

quick shipping via DHL

I made multiple purchases from Global Kitchen Japan. They have the best prices even after you factor in shipping to the U. S. The shipping time is slightly longer but not by more than a day or two. Great experiences so far. I highly recommend shopping with them for all of the amazing kitchen products Japan has to offer.

Only place to get authentic egg pans!?

Good

This is my second purchase from Globalkitchen, and I'm thrilled with my purchases and with the speedy delivery. I'll definitely be shopping with them again.

Great, fast shipping , will buy again

Great shopping experience.

Convenient shopping experience!