Order went smoothly. Delievery was acceptable. Customer service was non-existent. Reached out 3 times to discuss issues with my order. Did not recieve a return call, did not recieve a response to my emails. Would not do business with this retailer.

Good pricing, fast shipping, and part was exactly what I needed

Great

Y

Very satisfied with the purchase of oil filters for our new KIA Sorento; price was good, ability to confirm correct product, efficient shipping. Ordered two to save on shipping cost and confirm the product actually works, success on both counts! Will use again.

Even something as simple as a gas cap, if not the correct part, can cause your check engine light to remain on. GenuineKiaParts. com will check ordered parts against your VIN, if requested, to ensure we get the correct part in our hands to resolve our specific issue.

Overall good experience. Apparently the injectors ordered were not in stock and I was told when not shipped on time they were not in yet. The order was subsequently filled and shipped. It then showed they would be here Saturday the 12th and I just received them on Monday the 14th.

Great service and good delivery time. Will use again.

Quick shipping at a great 👍 price.

Quick service

Parts were exactly what they were supposed to be no surprises good oem. I ordered again. Thx

POOR DIAGRAMS FOR PART SELECTION. CHARGED $130 FOR $25 PACKAGE WITH SLOW DELIVERY. THEN CHARGED15% RESTOCKING. NEVER AGAIN

Haven’t received items yet

Price was less than local dealerships. Communication with the parts team was great.

Sun damage can cause all the tiny little weird plastic parts on your vehicle to fall off. Genuine KIA had those parts. Easy to order and didn’t have to deal with a dealership. I mistakenly entered the wrong shipping address, and they responded and corrected my error quickly. Until something else falls off, I appreciate you!

Fast delivery, perfect fit!

Extremely slow processing.

Fit perfect. Great price

.

Phone goes straight to voicemail no matter what time you call, I’ve filled out the form, emailed them, left 3 voicemails with my return phone number. I ordered 2 parts: a tail light and a latch assembly. I received the wrong tail light, I even sent pictures of my order numbers/part numbers and the pictures of the one I received with its part numbers. I received a text saying it would get looked into Monday, it’s Tuesday and I’ve not heard a peep. Why have a phone if you’re not gonna answer it.