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      Site reviews

      How we present the reviews
      Anonymous user
      Joanne P.
      Verified Buyer
      2 out of 5 stars

      The iPad was sold as

      The iPad was sold as ‘Mint’ condition but I would only consider it ‘Good’ condition so I paid for more than it was worth. Would perhaps think twice before trusting this site again.

      JUN 17, 2025
      Anonymous user
      Terry H.
      Verified Buyer
      5 out of 5 stars

      Great phone Great price

      Great phone Great price

      JUN 17, 2025
      Anonymous user
      Karlynne R.
      Verified Buyer
      5 out of 5 stars

      Great company item arrived quickly

      Great company item arrived quickly and is as described

      JUN 15, 2025
      Anonymous user
      Jaimee H.
      Verified Buyer
      5 out of 5 stars

      Very helpful when sending back

      Very helpful when sending back previous phone due to faults.

      JUN 14, 2025
      Anonymous user
      James E.
      Verified Buyer
      5 out of 5 stars

      ATM it’s ok just having

      ATM it’s ok just having problems with iMessage keep switching off all time

      JUN 3, 2025
      Anonymous user
      Stuart F.
      Verified Buyer
      5 out of 5 stars

      Prompt delivery, product was exactly

      Prompt delivery, product was exactly as described. Will continue to shop with Frank mobile

      JUN 1, 2025
      Anonymous user
      Mark E.
      Verified Buyer
      3 out of 5 stars

      Aftercare was a bit below

      Aftercare was a bit below par as not everyone buying a reconditioned phone will have access to a desktop computer to aid a set up.

      MAY 18, 2025
      Anonymous user
      Frances R.
      Verified Buyer
      5 out of 5 stars

      Fast quick and reliable

      Fast quick and reliable

      MAY 17, 2025
      Anonymous user
      Shun T.
      Verified Buyer
      5 out of 5 stars

      Quick, exactly what I ordered

      Quick, exactly what I ordered and a great price

      MAY 5, 2025
      Anonymous user
      Roland V.
      Verified Buyer
      5 out of 5 stars

      Super fast shipping and sturdy

      Super fast shipping and sturdy packaging. All packaging is 100% bio degradable.

      MAY 5, 2025
      Anonymous user
      Maddy A.
      Verified Buyer
      1 out of 5 stars

      My phones battery life is

      My phones battery life is short not even 24hrs and now won’t charge at all.

      MAY 1, 2025
      Anonymous user
      Trent C.
      Verified Buyer
      1 out of 5 stars

      I’ve bought 2 iPhone XR

      I’ve bought 2 iPhone XR from frank mobile and they’ve both had issues. They obviously don’t use genuine parts or batteries. I will never buy from frank mobile ever again.

      APR 29, 2025
      Anonymous user
      Peter G.
      Verified Buyer
      1 out of 5 stars

      Hi there Its funny you

      Hi there Its funny you have asked because I did write to customer support a while back and never got a response. I feel that the phone is overheating at weird times when not really under heavy use or sitting in the sun or any conditions that would cause it to overheat. Let me know if you can help with that

      APR 19, 2025
      Anonymous user
      Demitri A.
      Verified Buyer
      1 out of 5 stars

      Bad product

      Bad product

      APR 13, 2025
      Anonymous user
      Bev P.
      Verified Buyer
      5 out of 5 stars

      Great company and delighted with

      Great company and delighted with my purchase with arrival as detailed and in pristine condition.

      APR 7, 2025
      Anonymous user
      Chris S.
      Verified Buyer
      2 out of 5 stars

      I must have been lucky

      I must have been lucky with the last 3 devices I got from Frank, because all have been ‘good’ and when received they were all really clean and nearly no blemishes on the screen. Ran out of luck this time as the chassis was scratched up, and the screen was covered in scratches. A little disappointed that it was also literally dirty with grime in all the speaker holes and buttons.

      MAR 31, 2025
      Anonymous user
      Chwee R.
      Verified Buyer
      5 out of 5 stars

      Good communication regarding despatched and

      Good communication regarding despatched and arrival.

      MAR 22, 2025
      Anonymous user
      Linda F.
      Verified Buyer
      5 out of 5 stars

      Fantastic service. Quick and reliable

      Fantastic service. Quick and reliable

      MAR 22, 2025
      Anonymous user
      Polly H.
      Verified Buyer
      5 out of 5 stars

      Super fast delivery! 📦

      Super fast delivery! 📦

      MAR 10, 2025
      Anonymous user
      Jan B.
      Verified Buyer
      5 out of 5 stars

      Great service

      Great service

      FEB 23, 2025
      12345

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      4.6
      4.6 out of 5 stars
      Based on 623 reviews
      5
      527
      4
      30
      3
      20
      2
      8
      1
      38
      Ratings distribution data table
      StarsCount
      5527
      430
      320
      28
      138
      Total623