The carrier could never managed to deliver my product in the Netherlands. So I requested a refund and got the money back in two days.

----- Update ----- I have now received the chair and all is well. There was a bit of a communication issue with the shipping partner but in the end it worked out perfectly. The delivery driver was very friendly and pro active in his communication, he was in contact with me 2 hours before arrival and arrived exactly when he said he would. I have now assembled the chair and its everything I expected the chair to be. So if you order something and you are from the Netherlands, expect to have a bit of patience with the delivery process, or make it easy on yourself and find somebody who knows a bit of French. ------ old review ------ I'm sure the chairs are great, all the great reviews they are getting are clear enough. Its just to bad that i can't experience it because the shipping partner Steelcase uses is absolutely horrible. The shipping partner is Vir by Jr and they ignore emails. The telephone line is a tape that is only in french. And the phonenumber they provide in the communication they send to schedule a delivery apointment is no longer in service. If the chair is as good as the company's ability to pick a reliabe partner i am very worried about my investment. I will give it another week before i will just cancel the order all together.

I absolutely love the chair, it’s just as comfortable as it is pretty! I highly recommend it for a home office.

Actually, my review is 0. I haven’t received the chair I ordered on July 12th! It's been more than a month! The customer service is terrible, and the order status lacks updates. This is very, very, very disappointing. I don’t understand why I received a request to submit my review—how did you even dare to send me a reminder to fill it in?

Haven’t received the chair yet cuz it took 2 month to deliver

Gesture is overall a good chair, but I couldn't use it comfortably due to the height issue. The lowest seat height is written as 415 mm in the specs, however it doesn't go lower than 480 mm. I'd expect it to be adjustable according to the specs. Except that issue I was happy with the chair. Thanks to the customer service for their reaction for the resolution of the problem.

Great experience with Steelcase! Totally recommended. Service and product quality 100/100 ✅

The delivery was excellent, and the chair arrived fully assembled. The delivery time was quite reasonable. I've purchased the Steelcase Amia, and it's fantastic!

Achat d'une Steelcase Gesture produit et contact avec le SAV excellent

Very happy with my new office chair. The delivery took some time but the quality and comfort are superb.

Initially I was skeptical about buying such expensive chair, even though there are hundreds of cheaper options out there. For many years, sitting on the other chairs, it started a lower back pain issues. I wanted to give it a try to Steelcase Amia v2 , after listening to many YouTubers. I could say after 3 months trying out this chair that it is the best decision I made to buy this one. Totally worth it.

Good chair as expected :)

Bonne chaise, bonne assise mais finitions pas parfaites ! Dommage pour le prix.

Très satisfaisant, communication parfaite et rapide.

Bon service et fauteuil de qualité

Expérience mitigée le produit correspond à mon attente dommage que le réglage des accoudoirs soit alleatoire, les pièces sont toujours en mouvement au moindre contact. De plus un problème de qualité plombe la satisfaction. Un cache sur un des accoudoirs doit avoir ces clips de cassé.

Good chair. Kinda expensive, but it is a safe choice. Also limited color options and long wait for delivery.

Commande exécutée rapidement, chaise Gesture facile à monter, et impressionnante de qualité.

Honest delivery times and product communication. Expensive products, but quality definitely matches.

I've ordered the Steelcase Gesture chair from this website and all went well. You should not be worried nothing will happen after you've received your order confirmation with the message that there will be no tracking information. In the end, after 2,5 weeks I got a mail by a local courier to plan in a date for my chair to be delivered and all went fine. I do think they should communicate this better with their customers, because this information is only available in small letters on their FAQ page. Also I would recommend that there's more contact options instead of e-mail only.