I'm giving a 4 only because I think details matter when buying parts. If it's a single part and you have a photo whether it's a stock photo or not showing more than 1 it should be listed that it's only for 1 and if you need multiple then order the correct amount. It sucks I had to pay shipping twice. But customer service did try and got me a couple dollars off shipping.

Easy order and parts arrived quickly

Your website kept having gateway errors. Could not click past the homepage.

I had a great experience purchasing the lower intermediate shaft for my 2014 Lincoln Navigator. They made it easy to verify fitment and purchased the part online. The part was received in a reasonable amount of time and at a fair shipping cost. I had the part installed to complete my repair. My vehicle mileage is approaching 60k miles and rides and handles like new.

everything was in oem packaging and was shipped fast so I will be doing more business with them again,

Ordered door handle assembly for Raptor. Came in unpainted and only primed grey, and truck is black. Now need to either spend more $$ for body shop to match paint, or do it myself. Appears these kind of OEM parts are for body shops who have the ability to match paint. . Be aware if you are ordering. . Parts guy who I spoke to was helpful. .

Always quick

Ordered item over a month ago, turns out it was on back order. Ok, understandable, but there was no communication as to what was happening. I had to initiate contact to determine what was happening after a few weeks. I believe that your customers will appreciate follow up emails at least if there are back orders or delays in shipping. In my case, I could have gone to Lowe's and bought the item weeks ago for about the same cost.

To the Service Team and Technicians, thank you for another great experience. Your time and efforts are appreciated.

I orderd new top strut bolts since old ones broke 2 weeks have gone by since I orderd and haven't received or been able to drive my vehicle bolts coming from new Jersey to Indiana couldn't imagine if I lived in California be a even longer

received the part in the time stated

Good aquisition and ship time

They delivered a large order to Maryland quickly. When I discovered a small error I sent an email explaining the issue and it was fixed. Excellent customer service.

Best parts site. Fast shipping.

Great customer service. Fast shipping. Very good prices

Great price, correct part, even a good price on shipping!

Excellent quality parts

Great

Quick and easy, far better pricing than I can get locally.

Order was received 5 days after it said delivered