A very prompt attention to my order for a replacement cartridge. In particular I appreciated the inclusive tracking facility that was included.

I am very happy with the service given when my tap seal was broken. Chat line service was very helpful. My tap was delivered as they promised. Thanks and keep it up the good work !!

Excellent Technical support - So Far, Good Quality Item

easy to install and apart from an initial glitch works fine

Really love the concept of the tap and having instant hot water is great. Only negative for me is due to arthritis in fingers I struggle holding the tap on when using the boiling water tap

Good product and prompt delivery

Very good service

Absolutely love my new boiling tap. It’s great to have the boiling tap all in one tap unlike other makes that have a separate handle. It looks fantastic in my new kitchen and compliments my shaker style. Customer service is excellent especially Antonia. Would highly recommend.

Tap is working fine, delivery was quick and goods packed well. My only negative comment would be that the fitting instructions could have been clearer.

Ease of doing business… upgraded warranty easily in a couple of minutes

Well I wasn't pleased that Fohen changed the filter housing and neglected to mention that when selling me new filters. But they stepped up to the plate by sending me a free replacement housing. So thank you.

Beautiful quality tap and professional installation

Fantastic customer service . Prompt delivery very good company

no issues with order or delivery

Beautiful product delivered quickly. But a two week wait for installation was frustrating. Although the chap that came to instal the tap was very friendly and efficient.