Fantastic product Very helpful staff would highly recommend

We had a great experience with Flooring Superstore for our new carpets. Monika was brilliant from the start, patiently answering all our questions while we did our research (we got three or four quotes elsewhere first, but Flooring Superstore was the best match for what we needed). We were able to get samples sent out, then go into store to talk through our specific requirements, including having cats, kids, and wanting a balance of durability & aesthetic. She helped us find exactly the right carpet for that. Ian then came to do the measurements and was really efficient in working out how to use the carpet with minimal waste, and was just as helpful answering our questions. Ian and Grant did the fitting, and we were genuinely impressed. We expected it to take three days but it was done in under a day and a half. The whole process of moving furniture in and out of rooms was handled smoothly, and Ian even sorted out some squeaky floorboards for us that weren't technically part of the job. Couldn't be happier with the result and the service throughout. Highly recommend. Will be using for our hard floors downstairs once the savings pot is filled again!

Was exactly as described by friendly staff and collected when it was in and fitted perfectly

Looks beautiful. Easy and practical to look after

Excellent customer service. I had to order these as I ordered too few for my needs. The extra quantity were despatched quickly with no delivery charge as it was treated as part of the original order.

Ordering and collecting was way and hassle free the flooring itself is a good quality and thick and looks stunning once laid a great experience

Best

Highest quality goods and professional, friendly service.

Fantastic service

very well packed and delivered on date given with care

Totally delighted with the product & customer care 😊

Five star

Good shopping and reasonably priced product. Good advice from instire staff Porto grass and 10mm underlay

Amazing product, quick delivery, great customer service - Cindy was fab

5 stars

Great easy delivery. Unfortunately were not advised about purchasing the screws and fixings separately so had to wait for a separate order to get started but overall great service.

Delivery was as expected and stated Quality is very good and very happy with product

Excellent customer service, excellent delivery.

Great service

Aside from a long wait for delivery it was a good experience