Product and service fantastic can’t wait to use them all

Products as described, easy to use.

I was very angry yesterday after our water hose failed with pinhole leaks. Given it’s very expensive and not used for long I felt I had to complain. To my surprise I received a call and email from the General Manager the very next day offering to replace the water hose under warranty. That is outstanding customer service and a positive attitude to a customer. This is a very good business attitude and I commend Michael for his customer service attitude. Cheers Herman

Wow. Finally some decent customer service Thanks heaps

Excellent after sales service, easy ordering process and helpful staff! Will definitely use Flat Out again! The pressure valve is easy to set up and has answered my caravan pressure problems!

Very helpful staff

What a great company and management! I had a problem with my hose and parts were sent out for repair the same day! I picked them up from the post office seven days later! I am travelling outback Qld! Well done team!

The sullage hose looks like it can't work. But it does! So simple and easy to instal and rewind. And you don't get wet while you stow it. Great.

Ordering was easy and shipping was fast. And it was good to find that you have added this to your inventory, after discussing the need for such a product.

Shipping was fast and staff were friendly and helpful.

Great company to deal with and gave me good advice on product selection.

Bought 2 reels before I left for full time travel , the first hose lasted around 6 months before it pin hole leaked everywhere. I had it replaced under warranty which was faultless and an easy process but now after a further 6 months they are both leaking again . I give up $50. 00 at Bunnings is now my choice . johnny

Pack was as expected and great Thanks for the advice and guidance

Shipping is quite efficient, cannot complain about anything

Its all as advertised, compact and easy to use

This company have the BEST customer support team. They are quick to answer questions and went above and beyond to provide me with information. I purchased the water hose which made a huge difference to the quality of the drinking water. The sullage hose is also great once they showed me how to connect it properly. Lastly, I love the colours of the reels!!!

Have no issues at all with Flat Out's service, great communications and service from customer support.

We order online. . . . but always frequent the flatout stand at the Caravan shows, your new sullage stoppers with the key like handle are a game changer, I have tied some bright yellow string to the end to make it easier to find if you drop it in grass.

I would deal with FlatOut again, professional and friendly. Postage reasonable and delivered two days after ordering.

Shipping and service was easy