We had to replace one of our reels due to a unfortunate accident. The Team at Flatout were caring, compassionate and offered exceptional customer service. The reels are a God-sent making life that little bit easier for my husband who has a muscle-wasting disease, along with the fact they are just a damn good product.

great

Arrived quickly and on time. Always aware of the delivery process.

Love the product. Zoe is a super ambassador for the product. When we purchased our caravan, we had years of Camper Trailer travel. The usable storage space in the caravan meant we had to reconfigure our gear. Space, potential mess in mixed storage compartments pushed us to rethink. Sullage spills in the caravan had different impacts. These options offered by Flat Out solve quite a few problems. And wonderful to deal with

I’ve been using Flat Out Hose Reels as a caravan hose solution, and they’ve proven to be exceptionally practical for travel and touring setups. The biggest advantage is how lightweight and compact they are. When space is limited in a caravan or camper, being able to store a hose system neatly and without bulk makes a real difference. They’re easy to deploy at sites and just as simple to pack away, which takes the hassle out of setting up water connections on the road. In day-to-day caravan use, the design feels purpose-built—reliable, tidy, and far more convenient than traditional loose hoses. It keeps everything organised, reduces mess, and makes site hookups quicker and more efficient. Their customer service and warranty support also stand out. Any issues or claims are handled efficiently, and they back their product properly, which gives added confidence when you’re relying on gear while travelling. Overall, Flat Out Hose Reels offers a smart, travel-friendly hose system that suits caravan life perfectly—lightweight, easy to manage, and supported by strong customer service.

I am very impressed with my 20m 15amp heavy duty lead in its own multi-reel. The cable is super flexible with well thought out and constructed plugs. The Bunnings 15 amp leads I was using were wearing at the caravan plug end which meant sloppy and often inconsistent connection. Highly Recommend the Flat Out leads.

Very happy. No more kinks

Very easy, fast shipping and very well packed

Site & shop easy to navigate. Postage was quick. Products are great for what intended for. Jeff

Purchased multiple reels and hoses a few years ago. Recently had some issues and the Flat Out teams response was exemplary and assisted to help resolve the issue quickly. Great after sales service. Much Appreciated

Good quality, neat and compact

Male adapter was exactly what we needed. Worked perfectly

Zoe was an exceptional help at the Rose Hill Caravan and Camping show. We were not sure about the attachments for our water filter and waste water, so Zoe went above and beyond by visiting the Willow Caravan (ARV) site to ensure that we got the right attachments. Excellent/Exceptional service and great products. Worth the investment and great quality.

Like i said i,m very happy with hoses and filter

We had an issue with the first hose ordered, Michael offered a replacement and return post for the faulty unit. Thanks for great service.

Great experience very helpful and friendly service

Simply the best

Everything went as expected with the order and the products were received in a timely manner.

Fast shipping

good fast service with good, long-life convenience products