Quick shipping. New gas starter pipe working like it should.

Everything worked out perfectly

I received all the parts I needed and your video instructions were terrific.

Excellent products. Easy to install and adjust to desired flame presentation. I’ll be back whenever the need requires. Thanks

Not compatible for Hearth & Home fireplaces.

I had to do a return due to mistake on my part. I ordered the right part. Both order were correct and timely. The return process was easy.

Only place I could find a gasket for my 3"pellet pipe cleanout cup!

Nice showcase

Fast shipping

Would not accept my return. Will never shop here again.

Worked out very well. Have not installed logs yet so we will see how they work then…

Place is always helpful. I only bought high heat paint to tuch up my firebox, but the knowledgeable staff and variety of products always makes the visit enjoyable.

Well done!!

Kyle was very helpful at Fireplaces Direct. Couldn't be happier with our gas log set.

Fast delivery and easy online ordering

Works perfectly

Shipped quickly and as described.

Damaged original insert was replaced efficiently and timely.

Always does a good job with my orders. Good place to do business with.

Quick, easy and exactly as promised