Excellent customer service

It was not clear the sheets I purchased were for only thinner sleeper sofa mattresses. I had laundered them before noticing the difference which rendered them not returnable. I just spent hundreds of dollars for items I cannot use or exchange for the correct size. Not a satisfying experience.

Always excellent quality and quick delivery!

Customer service was very good

Fine linens offer the high level brands that are hard to find anywhere else. Quick delivery. I have been using fine linens for years and never had a problem

Yes, I’ve been impressed with the follow through of your staff. I ordered some beautiful towels. When they arrived a couple had frayed threads at the edges. You promptly sent me replacements. You work to provide top service and when there’s a problem, you fix it to my satisfaction.

Excellent service at good price.

Product is really beautiful, nice quality. My only negative is the shipping time takes longer than what I am used to from other companies.

Love My New placemats! The service was incredible!🤩

Always love Sferra sheets.

Always a pleasure to deal with. Lovely products. Carefully packaged.

I got this mattress top after seeing it mentioned in the Wall Street Journal. It's very comfortable and a very nice upgrade to my king bed. Service was excellent, and it arrived promptly.

Sferra firm European pillows

Very nice to work with. Love the color and texture. Arrived quickly, after the month of August off. Will order more linens when needed.

Excellent products, easy online process and great customer service. I’ve been purchasing from Fine Linens for years and will continue. Highly recommend!

It took forever for my order to arrive (in three spread-out shipments). But customer service was very responsive. The towels (Missoni) were thinner than the ones I saw in the Missoni store in Italy and are not very absorbent. Not worth the money.

We love our Matouk towels.

Very good. Truly appreciate the samples.

We have only had a few transactions with Fine Linens over the years, but the experience has always been positive. Thank you for your service.

I love everything from Fine Linens! They carry the most beautiful linens. I can’t even tell you how many sheet sets,duvet covers and towels I have bought from them. I must admit I’m a bit of a bedding junkie. I have always been thrilled with the quality they offer