Every time I order from FL I get good service, good product, and a great feeling.

Test QA GC

Great store . Best selection of quality products . Excellent quality and value Great customer service from ordering to selecting products and returns and exchanges if needed .

This was my first experience with Fine Linens. When placing my order, I had a few questions, and they responded quickly to my emails. The pillow arrived early and I was very pleased with the pillow. Thank you for carrying the pillow I was seeking!!

HIGHLY RECOMMENDED!! I need cushion for my hips and shoulders. The mattress topper is a lifesaver! I have always wanted a feather bed and I will love it for years to come. It only took 10 days from ordering to on my bed. Exactly like sleeping on a giant down pillow so I fluff it everyday. LOVE IT! (Make sure to preserve it with a nice waterproof cover)

I ordered a Matouk cotton blanket which is just lovely. The ordering was simple and the blanket was delivered promptly. Overall, it was a great customer service experience.

I did not like the colors.

They followed through well on an order that was delayed.

Quality products delivered on time!

Receipt of merchandise was fast and the merchandise was excellent.

Excellent customer service and support on an exchange. Top quality craftsmanship on the purchased item.

I cannot say enough about the excellent service I have received from Fine Linens in New York. I found a very classic design on their website by using just a few keywords from my memory. Then, I called - and besides a very pleasant conversation - I had my linen sample within 2 days. I guess I could say, this is what I remember customer service being like decades ago. It was so refreshing to find a kind human voice at the other end of the phone and impeccable service. Thank you, Fine Linens

Great product, great price, great service. What else is there?

The tablecloth is perfect for spring and summer. We are eating outdoors more often and it is both beautiful and easy to wipe clean. This is our second from this brand --- I had questions about my order and customer service responded promptly and clearly answered my concerns/questions. Highly recommended.

Beautiful products with great customer service. A bit of a wait for custom goods but well worth it. Highly recommended if you appreciate quality.

This was an online order. Christian provided excellent customer service. I was told promptly about shipping delays from Portugal and his customer service was excellent!

Beautiful towels! True to the color guide on the website. Thank you!

Very good quality…. as expected.

Great products

I like the high quality of the items I purchased. One item had to be replaced and they took care of it immediately.