love it

I love my furniture! The setup and delivery services were professional, prompt, and excellent from start to finish.

Chair wobbles . Modani refused to fix. Bad PR+

We love the bed and side table that we purchased from Modani. The quality of the pieces is high and assembly was straightforward. We get lots of compliments from guests who use the room.

I ordered furniture in April and received it in July. I had to jump through countless hoops with customer service to get information regarding delays for my order. I had to proactively reach out to the physical stores and online customer service to nudge for updates and get clarification on my order’s status. I was told my order was “backordered” when reaching out about a delay, but there was no mention of a backorder or unavailability of my items when my money was taken during purchasing. For the inconveniences I requested complimentary express delivery because I had been waiting on that furniture for months to host my housewarming. This experience not only impacted my personal plans but also my trust in purchasing with this company. A lot of money was spent, and the service did not feel worth it. I went through a lot of frustration with this order.

I was sent 2 left hand panels for my bed. I need one for the left and one for the right. I need help returning one and getting one delivered that works. Please advise. Thank You, Dana Dunton 504-416-2063

My husband and I travel for work…. 10 days after delivery we noticed a chip on the table called customer service only to be treated in such a rude and disrespectful manner. We were unaware of the 7 day return policy!

I received a outdoor concrete coffee table that was damaged on the edge. I sent a email requesting if the company had touchup paint to repair the damage. I did not receive a response which was very disappointing.

Horrible experience. My chairs were left outside the house and got drenched in the water. After waiting over a month and paying $1200 dollars for two chairs I was expecting a better white glove experience

Great and smooth delivery! Thank you

couldn't have been better

Super high quality design and really comfortable. Definitely pleasantly surprised!

I’m super disappointed with the sofa that I purchased. It’s very uncomfortable and doesn’t have a base. I wish that I could return it. The fabric is also very uncomfortable, and the buttons hurt when sitting on the sofa. It’s cheaply made.

It took months to ship and then was delayed again. The store was not staffed the day we went when it was supposed to be open. The delivery was not scheduled in advance as promised and when it arrived a piece was missing and it was damaged.

I have purchased many items from Modani over the past 12 years. This time received a modular couch that had a manufacturers defect and had been touched up with paint. Modani said they couldn’t do anything about it because I took a couple of days to notice it. Why did I take a few days? I already had furniture in place where it had to go but needed to get rid of that furniture first. Once I got rid of that furniture is when I noticed it. How is a manufacturers defect not covered?!? It creaks LOUDLY when you sit on it.

The tables are absolutely gorgeous! However the delivery was really disappointing.

Loved it my dinning chairs!

I was surprised to receive a request for a review several months after my purchase, especially because my experience was far from what I expected after spending around $800 on a table. The delivery experience was disappointing from the start. The delivery team seemed to be in a rush. They walked into my home without asking whether it was okay to wear their shoes inside, then placed a very large and heavy table directly on my new cream-colored rug. There seemed to be little concern about how I was supposed to move or assemble such a heavy piece on my own. When I asked if they could assemble the table, I was told assembly was not included and would cost an additional $100. They then proceeded to leave. I called customer service to complain and, after several attempts to reach someone, I finally got through. The woman I spoke with seemed genuinely concerned and told me she would contact the delivery team, who had just left, and ask them to return and assemble the table. Unfortunately, they said they could not come back at that time and did not return until hours later, at the end of the day. I had guests coming over that day, so rather than waiting, my guests ended up having to help me assemble an $800 table that had just been delivered. That is certainly not the experience I expected at this price point. Unfortunately, my disappointment didn't end with the delivery. I am now also questioning the quality of the table itself. Cracks have developed along the edges even though the table has not been subjected to anything unusual or mistreated. The surface appears to be peeling away in areas, exposing what looks like cement or some type of composite material underneath. For an $800 table, I expected substantially better quality, materials, delivery service, and customer care. Between the poor delivery experience and the table already showing signs of deterioration, I simply don't feel the quality or service justifies the pricing. Overall, this has been a very disappo...

How can you possibly send a request for a review when I am still waiting for my bench. I suggest you look into it and question WHY you would think I, or anyone else would give a positive review!!!

The table took much longer to deliver than the forecast provided and the product came damaged. So far I haven't received a replacement forecast.