Featherstone did everything right but the shipping took a bit longer than I thought and I was surprised to be charged with customs fees given the price of shipping (but that was my bad buying when I did). Just maybe something to note with international orders

Shipped fast and good quality product

Fast delivery. Product seems great.

Very helpful.

Shipping was pretty standard through USPS. Tracking displayed roughly 4-5 day arrival, but was delivered early which was very nice ad I was excited to check it out!

Fast service

Tent showed up earlier than expected.

Great price and quality. Easy and fast set up. Delivered 1 day fast than expected.

For right now I will leave it at two star until I find out how the tent missing a clip is handled.

Great product of you can actually get it. Supply is low and rarely in stock.

Awesome tent, great communication from Featherstone!!!

I did ask if there was anything they could do about my tent leaking and they just didn’t reply. I would have been fine even if they had answered.

Was finally able to try out my tent. I was always skeptical about trekking pole tents. After hearing many good things about Featherstone Backbone, I figured why not. I was pleasantly surprised how easy it was to setup. The next day was pretty windy. I was a bit nervous about setting up. Decided to place my pack on top of the tent. Was able to stake all 4 corners, then positioned the trekking poles. Afterwards, I was able to adjust the guidelines and reposition the stakes. Took longer then the first time but it was pretty windy. That night the temperature dropped below 40° and super windy. To my surprise, the tent held up and I was able to stay warm. : ) I only gave it 4 stars because I want to see how it holds up in the rain. I also wished it came with a footprint. Other than that, I am very pleased with my purchase. Would definitely recommend.

Seems fine, will update when I can use it.

Reviews were accurate—my husband loves this! Shipping was fast and communication great. Thanks!

The ordering experience was great. The Delivery was a little delayed, but i checked in with the company and they got back to me quickly and let me know the new timeline.

On first inspection, this pad seems perfect! I haven’t had the opportunity to use it, yet, but on for it to be backup to my air pad, and extra insulation on cooler nights.

Quality products at a great price.

The shipping was 5 days later than advertised. All components were included and each came with their own bags with drawstrings. It also came with two more stakes. The weight listed on the packaging was 3oz. lighter than on the website (for minimum trail weight) which is a good thing but makes me question how they calculated the total weight. . . I have not used the tent yet in a backpacking excursion. I am still excited to use it.

Great company, they notified me when the item I wanted was back in stock.