Excellent customer service.

Sombrio Queen - love this mattress! Comfortable, easy to change bedding and flip the mattress. The mattress temperature stays the same even in hot weather, for a perfect sleep. So happy with this purchase and exactly as advertised. Would buy again - oh, well, won't need to :) as it will last for many years!

Great Product

We went into the storefront to try out the mattresses and toppers. The staff and owner were helpful and humoured us in brainstorming our atypical sleeping arrangements and set up. We ended up ordering online. We were happy to wait for our topper to be made and delivered. Good things are worth waiting for.

Experience in store was great 😊

You guys were great! Can’t wait to keep purchasing from you!

In person visit to try out the mattress in person, so glad we did. Staff was very helpful and informative.

Well made, good quality!! I expect the mattress cover to last a long time. Thank you Fawcett Mattress.

I had a great experience with the service, the knowledge of the staff and I am very happy with the mattress I chose.

Great quality and size, happy with my purchase

It has been an amazing experience

I am very pleased with the 2 inch natural latex topper. It’s a perfect match for the firm Sombrio mattess I purchase several months ago.

We needed a mattress for guests when visiting. We have a king size firm M9 (which we love) and another popped up in the garage sale, so we grabbed it right away. The team at Fawcett worked with us to build a new base and it was delivered within a few weeks. We’re be back for our next purchase soon!

Shipping was fast. No problems at all.

Love my firm Nootka! Sleeping better, feels great. Also like very much the wool duvet, which is a little heavier than my old down duvet, so it feels and works a bit like a weighted blanket, without being too warm. Wonderful! Delivery was great, excellent instructions for unpacking the mattress. Thanks!

These pillows really are life changing. I bought one and found that I immediately slept through the night. I’d been tossing and turning and readjusting my old pillows and waking up with a stiff neck and arms falling asleep. I bought 3 more!

Fast shipping and tremendous products.

Great service - thank-you :-)

Great quality product!

Our delivery situation was a little tricky but the team at Fawcett made it seamless and easy.