Excellent customer service!

Incredibly comfortable, I would highly recommend! Springs right back to shape but provides ample support!

Excellent service.

Ordering was no fuss. Quick delivery!

Very kind service

I paid full price for a bed frame and mattress and then I waited - patiently. After almost five weeks, I thought a phone call was in order. They knew nothing of my order, then found it and promised delivery on a few days following. To assist them, I had my original bed and mattress removed. Another glitch. . no bed frame for a few days. Apologies? I have emailed twice.

For the most part, our experience was great. I was disappointed that I had to call Fawcett to see when our mattress would be ready, as we were expecting it to be a month and I phoned them after waiting two months. The mattress was ready. We made arrangements for the delivery and all went smoothly, with two nice gentlemen delivering the bed and taking away the old one. If I didn't need to call Fawcett to see where our mattress was in the queue, I certainly would have given them a 5 star review as everything else has been great.

High Quality and Perfect Fit. Friendly and Professional Staff

ras

Great 5 Stars!!! Family owned for Victoria Treating customers with respect courtesy and with integrity We are having sound sleep waking up refreshed each morning to face the day

Wooow

The white glove service was very good.

I have a buckwheat pillow. The wool protector just had a little softness to my pillow while protecting it. It's perfect! Well made also!

I just love my new Fawcett Pillow. It’s so soft and comfortable!

I didn’t expect a mattress protector to be that much comfortable. Only drawback is that it requires a fair amount of time to dry.

Excellent product. Fits perfectly even with a topper added. Highly recommended!

Gentlemen in the store was very knowledgeable and friendly and not at all pushy.

Great shopping online experience, I feel delivery could be quicker.

We couldn’t be more thrilled with our purchases from Fawcett Mattress. The website is easy to use, contains very helpful information and ordering was a breeze. The products were shipped quickly and arrived in excellent condition. We love the sheets and duvet so much and we can’t wait to order more!! Even better that this is a Canadian company and we know the quality is top notch, and the prices are excellent.

Great service, very happy to answer questions and helped expedite order.