Great customer service

Wow amazing boots soooo pleased with everything

Excellent service and delivery as always

As usual Fairfax & Favors c/s and details are excellent.

Great staff, friendly, knowledgeable, not pushy

Fabulous quality leather. Everything was beautifully and carefully packaged with a dust bag for each boot. Importantly, the customer service was exemplary! Staff were polite, helpful and very customer focused, thank you I had to exchange for a different size and this was arranged seamlessly with Paige and Emily. So refreshing to deal with a proper company who care about their customers (and don’t use robots!) Many companies could learn from Fairfax and Favour. I will certainly buy again.

Great service, really quick and easy

Nice quality item

The visit to the Helmsley store was a delight and made more so by the lady who served me. A fuss was made of my spaniel too and we left with a gorgeous collar and lead well as my new handbag

Always fantastic customer service, quality and quick delivery. So well presented and you can see the care taken to ensure satisfaction. Always a great experience shopping and receiving that special blue box.

Amazing service, I will be ordering again!

Beautiful bag, small enough to wear across, yet big enough to fit everything in!

Fabulous! Gorgeous bag arrived very quickly in it’s blue box!

Excellent service and fast delivery, happy customer!

A little shocked that after one month my brand new slippers tore not at the stitching but in the middle of the side panel. Please don’t purchase these I did report this whilst F&F who were polite they insisted this was wear and tear I have had them one month I supplied the receipt sharing purchase date. They also refused to take the product back for full investigation even when I offered to pay for this myself. Quite shocked at the lack of investigation the assumptions they have made. Slippers should last more than one month. Recommend avoiding this purchase beautiful in design very poor material. Not ever written a review before but a little shocked they blamed this on wear and tear, 1 month old with no scuffs or scratches on the slipper and they are not stretched. Think people should be aware.

Great customer service and swift delivery.

Seamless

Quick and well packaged delivery

I chose a gift card for my sons girlfriend and asked for gift wrap, very pleasantly surprised the wrapping was superb extremely satisfied

Superb