order came fast

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No flexibility in shipping rates (only a free shipping option) but otherwise went smooth.

Steady, stable, wide range of motion. — This thing is easy to set up, you just drop one piece on top of the other, and yet it feels quite stable so far. Flexible design too, to fit an array of sizes, desk setups, and monitor configs. We were happily surprised to find a 0º rotation locking screw! I fully recommend this mount.

N/a

You did a great job asking for a review. Simply outstanding.

I have not received all of my order

Responsive, accurate, and friendly

⭐️⭐️⭐️☆☆ — Great Idea, Rough Execution I really wanted to love this Argotron monitor stand. The design is solid, the build feels sturdy, and once it’s finally installed I’m sure it’ll make my desk setup look like I actually have my life together. But man… getting there felt like trying to beat the Water Temple in Zelda with no walkthrough. The parts they send you to attach and tighten the arms are not user-friendly. Day one? Couldn’t figure it out. Day two? Still confused. Weeks later? I’m back staring at the same pieces like we’re in a standoff scene from a movie. The instructions were basically a missed opportunity — super light on detail, nothing helpful online, and I ended up on TikTok searching for random DIY guys to show me how to get this thing installed. For a product this good, the setup shouldn’t feel like a side quest. Bottom line: once it’s mounted, I’m sure it’ll be great… but Argotron really needs to rethink their instructions or provide a simple video guide. The setup shouldn’t be this hard.

Customer Care was great. I wanted to confirm the monitors and set up intention I had would work, so I emailed the team and got a reply back within a day or two (which seems reasonable and makes me feel it came from a human and not a bot, haha). This is not an easy kind of product to buy without seeing it, so having an email or call line was very key to confirming my purchase.

Only way to order was online -- not with a representative

Beth and Derrick, Ergotron Customer Engagement Team, were both very helpful, courteous and knowledgeable. A read asset to the company customer service team. Thank you both.

I will never complain when a part shows up sooner than predicted!

Great!

Great

Very knowledgeable and easy to get a hold of.

Always responsive support, even for the little guy.

Shipping was quick. Instructions on where to mount the arm were a little confusing at first. That section could have been a little clearer.

Support is responsive to my questions and concerns even though I'm a small company.

Great. The only exception I have is that with our monitors (LG 45in ultra wide) it is VERY difficult to get it to not point upwards. It would probably be better with a heavier monitor but for ours, it is difficult to get it to be level instead of pointing slightly at the ceiling. So, I guess it’s a little “too good”. Otherwise, it's great!