Ich bin so was von begeistert! So glücklich dass ich auf alle meine Freunde gehört habe und mir diese Wunder bestellt habe. 😍😍😍

Ich habe eine Anfrage zu einem Ersatzteil gestellt. Dieses kann angeblich nur bei noch laufender Garantie geliefert werden. Es kam auch kein anderer Lösungsvorschlag. Es wird anscheinend kein Wert darauf gelegt, kundenorientiert zu arbeiten. Schade…

Muy buena experiencia con la compra y atención posventa

customer service is terrible! They go on holiday with no one answering e-mail and no notification, they have no phone number that you can call, and I have been waiting for my order for over two weeks now

Very nice and friendly customer service

Made an order late Friday night. Requested a change of colour on the order Saturday morning (ordered the wrong grey). Was told orders are processed immediately so it’s not possible to change. It’s now the following Thursday and had no communication on when the item will be delivered. So much for processed immediately. A bit disappointing but not the end of the world. Just found it amusing that I got this email to ask what I think.

After buying it I got an email saying that even though I was able to order, there was no stock of the item, ok it happens. For my surprise, the refund time is 10 days which I think is too long for an ergobaby issue. If it was a return 10 days would be understandable.

I asked a question and didn’t get an answer so what am I going to rate?

Ergobaby is offering me a Metro 3 Carry Bag in exchange for this review. This isn’t the only reason for my review, this service is absolutely brilliant! I was having issue with my discount code and a lovely lady named Charlotte handled everything! The pram and accessories are amazing thank you ever so much.

Alles super

Mein Anliegen konnte leider nicht gelöst werden

Customer service was quick to respond and very polite and helpful. Returns process was hard to navigate and the instructions provided on how to return weren’t entirely accurate but customer services helped to clarify. Replacement product was received in good time and functioned properly.

Vielen dank! Ich bin sehr zufrieden ♥️

Meine Tochter liebt ihre Ergobaby Wippe. Bei Problemen mit dem Produkt hilft Ergobaby sofort. Top Service

I have a wonderfull conversation with the team from support. They helped me with the issues that I have with the website and guided me in order to buy the Carrier. Honestly I haven't see this quality support from a company in years. I will definetly order other things from Ergobaby.

Terrible service , purchased a stroller that doesn’t even last couple of years never again !

Amazing costumer service experience. I had a problem with my ergo baby and they were extremely helpful.

Vero fast the answer but i did receive the tracking. . . or other information about my order.

I ordered since more than a month and my order never came to me!!!!!!! So disappointed 👿👿👿👿👿 3 times my order sent back to the sender I don't understand why they can't deliver to me since I am living in the downtown!!!!! I asked the agent to change courier and up to now nothing happen my order never seen it. . . .

Service client exceptionnel, Réponse rapide et au top!! Merci beaucoup Ergobaby!! Qualité du produit que je recommande !!