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I placed an order but made a mistake when selecting the prescription of one eye. I emailed customer service and they were responsive and helpful. They were awesome and corrected my order for me. I’m waiting for the contacts to arrive, so I can’t review the contacts themselves yet, but as far as customer service, I am very pleased.
I realized that I had forgotten to cancel my subscription after moving and Eiyan made sure I got my order at my new address and got me back on track
My order had been cancelled due to prescription miscommunication and I was assisted and was able to get my order pushed through and still with the discount originally promised. Thank you!
Needed help, and they instantly respond to my issues and fixed it quick
Excellent customer service from Judy. She was able to quickly address my problem.
Easy ordering system, great prices, and customer support was amazing.
I've been a customer for about 2 years now, first time I've needed to contact the help service, I needed to update my prescription. A couple of quick emails, and bam! Done! Would highly recommend! Also, can't beat the price!
Judy was AMAZING when helping me trying to change my shipping address!!!! Definitely deserves high praise!!!!
amazinggg contacts pretty fast shipping and communication is good :) also the online eye exam is a LIFESAVER
the attention was so good! Judy were very nice to me and my questions, I just got the product and I can see very well!
Judy was amazing at assisting my needs and concerns
Judy was very helpful in our chat today. She was able to help me update my address. Thanks again, Judy!
I'm glad I found Eiyan Lens, they are the only company providing third party testing of PFAs in contacts. I think these are safer to wear and also comfortable. I also like that they provide details of their contacts' oxygen permeability for hydration, which is high relative to other options. Judy from support also recently promptly resolved a shipping/delivery issue for me. Thanks!
Excellent Customer Service Judy is great! So easy to work with.
I had a few questions and I was helped via help chat right away. I was hesitant to purchase but with all my questioned answered I ordered some. Can’t wait to try them.
Great Quality
I have to take time out and say how pleased I am with the comfort and usability of my eye care products. I'm currently in the midst of moving and customer care team made it seamless to update my information and continue providing me with excellent service. Outstanding job, thank you
I will buy again & again
I was skeptical at first, but once I tried them, they fit like a glove and the packaging is so cute and I love the little contact case
I really love Eiyan Lens. They are so comfortable, soft, & easy to wear. Good prices too. I wear monthly lenses. Try them, I know you’ll love them too.



| Stars | Count |
|---|---|
| 5 | 860 |
| 4 | 59 |
| 3 | 55 |
| 2 | 26 |
| 1 | 72 |
| Total | 1072 |