I've been a customer for about 2 years now, first time I've needed to contact the help service, I needed to update my prescription. A couple of quick emails, and bam! Done! Would highly recommend! Also, can't beat the price!

Judy was AMAZING when helping me trying to change my shipping address!!!! Definitely deserves high praise!!!!

amazinggg contacts pretty fast shipping and communication is good :) also the online eye exam is a LIFESAVER

the attention was so good! Judy were very nice to me and my questions, I just got the product and I can see very well!

Judy was amazing at assisting my needs and concerns

Judy was very helpful in our chat today. She was able to help me update my address. Thanks again, Judy!

I'm glad I found Eiyan Lens, they are the only company providing third party testing of PFAs in contacts. I think these are safer to wear and also comfortable. I also like that they provide details of their contacts' oxygen permeability for hydration, which is high relative to other options. Judy from support also recently promptly resolved a shipping/delivery issue for me. Thanks!

Excellent Customer Service Judy is great! So easy to work with.

I had a few questions and I was helped via help chat right away. I was hesitant to purchase but with all my questioned answered I ordered some. Can’t wait to try them.

Great Quality

I have to take time out and say how pleased I am with the comfort and usability of my eye care products. I'm currently in the midst of moving and customer care team made it seamless to update my information and continue providing me with excellent service. Outstanding job, thank you

I will buy again & again

I was skeptical at first, but once I tried them, they fit like a glove and the packaging is so cute and I love the little contact case

I really love Eiyan Lens. They are so comfortable, soft, & easy to wear. Good prices too. I wear monthly lenses. Try them, I know you’ll love them too.

Judy was a blessing! Needed to update my subscription after I accidentally cancelled and she took care of it with ease!

I’ve honestly had such a great experience with Eiyan Lens. One of the main reasons I started ordering from them is because their contacts are PFAS-free (no “forever chemicals”), which is incredibly important, especially when many well-known brands were tested and found to have levels of PFAs, which was honestly shocking and devastating. I actually first learned about this brand through a TikTok review after searching for PFA-free contacts and thinking it never existed until I found Eiyan, and I’ve been ordering ever since. The lenses themselves are amazing; the dailies are super comfortable, and the monthly ones are just as great. You can really feel the quality. Their customer service is honestly top-notch. There was a time I forgot I had a subscription, and another set was sent out just a couple of weeks later when I didn’t intend for it to be. I reached out to them right away, and they handled it so quickly, they refunded me without any hassle, which I really appreciated. I also had a moment where I was concerned because my package got delayed, but I later found out they were closed for Passover. As soon as they reopened, they responded quickly, explained everything clearly, and reassured me that my package was on its way. They were kind, helpful, and very prompt in answering all my questions. Overall, I really appreciate both the product quality and how well they treat their customers. Highly recommend!

The company is great, everyone has been very helpful!

Thank you for fixing it.

Judy was wonderful to work with. Even though I was frustrated about my contacts not being in stock, she stayed patient, gracious, and kind the entire time. She went above and beyond to help me afterward, and I truly appreciate her professionalism and compassion. Thank you, Judy, for turning a stressful situation into a positive experience.

My review deserves mention of my Customer service rep, Judy. Resolved my issue with my shipping address, friendly and professional service and very pleased with service. Thank you!