Always helpful and get back to me right away

Nice dealing with you folks, thanks. I like the lenses. Judy was very nice and helpful. Keep up the good work!

I was out of contacts and had to find the best price for my budget 3 different competitors failed me out of stock,too expensive or too long of shipping time that's when I found eiyan within a week I had contacts at door for $ 50 that's 90 days worth of contacts satisfied,happy customer

Judy was amazing! She helped me place my order in no time and answered all my questions. I’d also like to thank your company for making contact lenses without toxins! I’m glad I did my research because now three of us in my family order our contacts through you. Thank you again!

I want to express my experience with the customer service. Ms Judy was very helpful changing my subscription from daily to monthly without having to cancel. She has an outstanding customer service etiquette!

These are good quality contacts,I enjoy them very much

I’m impressed with how excellent your lens and service is. Ordering is easy to do and shipping comes fast. If you have any discrepancies with your order customer service rectifies the problem immediately.

I ordered 2 boxes of monthlys not knowing I had a coupon, emailed them and refunded me the difference great customer service, fast and reliable!

Judy really helped me out today. I moved to a different state recently. Even though I added my new address, I didn’t erase my old one and my package arrived states away. I only have 3 pairs of daily contact lenses left. Judy was able to resent my box and have it delivered in a few days. Very grateful. Thank you!

I was seeking healthier options for my contact lenses when I saw a reputable post about this company. Thought I’d give them a try. Not only are they less expensive than my previous brand but they’re also way more comfortable! My eyes stay moist way longer and feel better. I’ve always been told I have dry eyes and to just use drops. Now I don’t reach for the drops much anymore. Their customer service is great too! I rarely have any issues, but when I do, the situation is handled promptly and with kindness.

Was able to contact the service center as my RX has increased. I received a label to send back my unopened lenses for an exchange. It was a very quick process. Thankyou.

I wanted to try out this brand because I kept seeing ads and the prices were good. I've had a decent experience. The contact lenses themselves have been great. The only thing is I wished we were informed somewhere that some contact orders were behind on arrival because of port problems. I wasn't informed until I reached out. I have since change my subscription so we will see how it goes. Overall experience is probably a 7/10.

I really love this company's business model, affordable pricing, and helpful referral codes. They send a generous supply of lenses and have fantastic customer perks. However, the physical fit of the lenses caused severe discomfort for my specific eyes. The lenses would constantly slide around and get stuck deep behind my upper eyelid, making it very difficult and painful to fish them out. Great company, but the universal shape did not match my eye geometry.

The best prices and top notch customer service, I had ordered contacts and then had an appointment, they happily paused my order until I got my prescription updated. Judy was especially helpful in handling this for me. Highly recommend Eiyan Lens!

Judy went above and beyond by updating my order and my prescription was out of stock

I have been wearing Eiyan contacts for a while now. I am retired now but when I was working there were long days spent in front of a computer, my contacts never dried out or became uncomfortable. I’ve tried other online contacts and I can’t say that about any other contacts. They have all ended up in the trash. I love that Eiyan now has daily wear or monthly ~ your choice. I prefer daily. (Not only are they great contacts the price is great- not that that is the most important thing about contacts. Your eyes are #1!) Throw away at end of my day and in the mornings fresh new pair. No cleaning or deposits on them. I strongly recommend this company- they care about your eyes and you as a person.

I had recently moved & I had reordered my contacts but I had totally forgot to change my address before doing so. I immediately emailed them & Judy helped me get that fixed right away! They were so fast & kind about it. It was very fast & easy. Now i will be getting my contacts to the correct address & I will be able to see. 😊😊👍

Painless, and your operator was great!

Best customer service I’ve had. Judy updated my subscription details in no time and made sure my order went out fast. So helpful and efficient. Highly recommend

I had a unique shipping address problem and Judy was able to help me out and solve the issue rickety split! Can not recommend enough. Customer service is outstanding.